Customer Experience Associate – Help, Serve, Grow

Tesco Ireland; Cork; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme*

Virtual GP service

Employee Assistance Programme (EAP)

Colleague Clubcard discounts

Life Assurance

Pension Plan*

Save As You Earn Scheme*

Paid Family Leave

Bike to Work

Job summary

Tesco Ireland in Cork is seeking a customer-focused team member to help deliver the widest range of products and support store operations. You will put customers first, know your shoppers, and keep shelves and processes running smoothly.

Join a company with strong benefits and a commitment to flexible working and inclusion. Training will help you follow policies, maintain tidy spaces, and support colleagues across departments.

Qualifications

• Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

Skills

Customer service

Communication

Teamwork

Reliability

Time management

Adaptability

Following instructions

Professional appearance

Job description

Tesco Ireland in Cork is seeking a customer-focused team member to help deliver the widest range of products and support store operations. You will put customers first, know your shoppers, and keep shelves and processes running smoothly.

Join a company with strong benefits and a commitment to flexible working and inclusion. Training will help you follow policies, maintain tidy spaces, and support colleagues across departments.