Customer Experience Associate

Boots; Dublin; Hybrid; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Group in Ireland is looking for a Customer Assistant to help on tills, advise customers, and support store operations onsite. You'll deliver friendly service and promote products to enhance the shopping experience.

Full training is provided, teamwork is essential, and you’ll join a brand known for customer care with discounts and a supportive environment. Flexible shifts and part-time options may be discussed.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help our customers and put them at ease; listening to find out more, answer questions and give great advice on our products.
• Promote in-store offers and schemes and provide information to customers.
• Help stores run smoothly with product displays, tills service, and stockroom support.
• Work with the team to ensure the store is clean and presentable for a great shopping experience.

Skills

Customer service

Communication

Teamwork

Listening

Brand ambassador

Tools

Excel

Job description

Boots Group in Ireland is looking for a Customer Assistant to help on tills, advise customers, and support store operations onsite. You'll deliver friendly service and promote products to enhance the shopping experience.

Full training is provided, teamwork is essential, and you’ll join a brand known for customer care with discounts and a supportive environment. Flexible shifts and part-time options may be discussed.