Customer Champion: Frontline Shopper Support

Tesco Ireland; Dublin; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Virtual GP service for colleagues

Employee Assistance Programme (EAP)

Colleague Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is looking for friendly, customer-focused individuals to join our stores across Ireland. You will be the face of Tesco, delivering exceptional service, helping shoppers, and ensuring products and services are available at all times. This role emphasises teamwork, reliability, and a proactive approach to daily tasks.

You will be supported by training and company policies, with opportunities to work across departments and contribute to a positive shopping experience for all customers.

Qualifications

• Able to deliver great, natural customer service and help customers proactively.
• Able to prioritise tasks to ensure customer needs are met.
• Adaptable and resilient to changing business demands.
• Must be reliable, punctual and tidy at all times.

Responsibilities

• Always put the customer first in everything you do.
• Get to know customers and serve them with pride.
• Help ensure products and services are available for customers at all times.
• Handle products with care to maintain quality and safe delivery to customers.
• Keep shop floor and back areas clean and tidy.
• Follow training, department routines and processes.
• Follow company policies and health and safety routines.
• Support colleagues by helping in other departments when needed.

Skills

Customer service

Teamwork

Prioritisation

Follow instructions

Reliability

Tidiness

Adaptability

Job description

Tesco Ireland is looking for friendly, customer-focused individuals to join our stores across Ireland. You will be the face of Tesco, delivering exceptional service, helping shoppers, and ensuring products and services are available at all times. This role emphasises teamwork, reliability, and a proactive approach to daily tasks.

You will be supported by training and company policies, with opportunities to work across departments and contribute to a positive shopping experience for all customers.