Customer Care & Store Support Specialist

Boots Group; Carrigaline; On-site; EUR 23,000 - 31,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Group is seeking a Customer Assistant to engage with customers on-site, assist at tills, and help with stock in the back area. You’ll be part of a team delivering a welcoming shopping experience and promoting store offers.

Full training will be provided. You’ll need to communicate well, work at pace, and take pride in representing the Boots brand to help customers find the best products for their needs.

Qualifications

• Full training provided for this role.
• Ability to excel in a varied, fast-paced environment.
• Strong communication and listening skills.
• Enjoy working as part of a team and promoting collaboration.
• Delivering excellent customer interactions and service.

Responsibilities

• Help customers and put them at ease, offering great product advice.
• Promote in-store offers and schemes to customers.
• Ensure the store runs smoothly by maintaining shelves and stock in the back rooms.
• Work with team members to provide a clean, presentable store and great shopping experience.

Skills

Excel

Communication

Teamwork

Customer service

Attention to detail

Job description

Boots Group is seeking a Customer Assistant to engage with customers on-site, assist at tills, and help with stock in the back area. You’ll be part of a team delivering a welcoming shopping experience and promoting store offers.

Full training will be provided. You’ll need to communicate well, work at pace, and take pride in representing the Boots brand to help customers find the best products for their needs.