Customer Care Advisor — Onsite Training, Hybrid Options

ESB; Cork; Hybrid; EUR 33,000 - 41,000; Full time

Job summary

A leading utility provider in Ireland is hiring Customer Service Advisors for their Cork location. This position requires strong customer service skills and involves handling various customer queries. Applicants should have a Leaving Certificate and customer service experience. Full-time and part-time roles are available with opportunities to work remotely after training. Comprehensive onboarding is provided. Salary ranges from €33,590 to €40,204 annually.

Benefits

Career development opportunities

Corporate Social Responsibility

Access to staff well-being programmes

Generous pension

Sports and Social Clubs

Qualifications

• Experience in a customer-focused environment preferred.
• Ability to handle queries promptly and accurately.
• Capacity to work in a fast-paced environment.

Responsibilities

• Handling customer queries promptly and politely.
• Completing all tasks in a professional manner.
• Maintaining the integrity of IT systems.

Skills

Customer service experience

Excellent communication skills

IT/numeric skills

Attention to detail

Problem-solving skills

Education

Leaving Certificate

Tools

Outlook

Job description

A leading utility provider in Ireland is hiring Customer Service Advisors for their Cork location. This position requires strong customer service skills and involves handling various customer queries. Applicants should have a Leaving Certificate and customer service experience. Full-time and part-time roles are available with opportunities to work remotely after training. Comprehensive onboarding is provided. Salary ranges from €33,590 to €40,204 annually.