Customer Assistant (30-35 hours) Baggot St Upper

Tesco; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP service

Employee Assistance Programme

Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland on Baggot Street Upper, Dublin, is offering permanent, full-time roles with flexible working hours. The company emphasizes its Every Little Helps ethos and a strong focus on customer service, teamwork and career growth within a large retail network across Ireland.

Successful applicants will join a diverse team, receive competitive pay and a range of benefits. The recruitment process highlights accessibility support and a commitment to an inclusive workplace environment.

Qualifications

• Excellent customer service and a friendly, proactive approach.
• Ability to greet and assist customers effectively.
• Reliability and good timekeeping in a busy retail environment.
• Willingness to support colleagues across departments when needed.
• Smart, tidy appearance and ability to follow instructions.

Responsibilities

• Always put the customer first and act with pride in service.
• Know your products and keep them available for customers.
• Help ensure products and services are in stock and accessible.
• Handle products carefully to maintain quality for customers.
• Keep shop floor and back areas clean and tidy.
• Follow training and department routines and processes.
• Adhere to all company policies and health and safety rules.
• Support colleagues in other departments when required.

Skills

Customer service

Communication

Timekeeping

Teamwork

Adaptability

Job description

Tesco Ireland • Baggot St Upper, 28-30 Upper Baggot Street, D04DH28 • Permanent • Working hours Flexible • Apply by 18-Sep-2026

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work - and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What is in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

• Competitive Salary
• Bonus Scheme*
• Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
• 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
• Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
• Life Assurance
• Pension Plan*
• Save As You Earn Scheme*
• Paid Family Leave
• Bike to Work
• Long Service Awards
• Commuter Scheme

*Entry requirements and rules of the scheme apply

You will be responsible for

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

• Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children's Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 190+ stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/.

How can I let Tesco know I need additional support?

Please let us know you need additional support by emailing [e-mail]

This will allow us to understand more about you and how we can best support you through the recruitment process.