Credit Union Loans Officer

KILLIAN CONSULTING; Leinster; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading financial services provider in Leinster is seeking a Loans Officer. In this role, you will manage loan administration and provide lending services to members, ensuring compliance with relevant regulations. The ideal candidate should have experience in financial institutions, strong teamwork skills, and be member-focused. Opportunities for candidates actively pursuing financial qualifications are encouraged.

Qualifications

• Experience in a frontline role within a credit union or similar financial institution.
• Strong communication and organizational skills are essential.
• Member-focused with exceptional telephone etiquette.

Responsibilities

• Grant loans to members in accordance with regulations.
• Manage all aspects of loan administration.
• Address member inquiries regarding products and services.

Skills

Experience in frontline role

Strong teamwork

Excellent analytical skills

Proficiency in IT skills

Education

QFA/Pathways Degree

APA Loans

Job description

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Role Overview: We are excited to announce an opportunity for a Loans Officer to join our team. In this role, you will play a pivotal role within our credit union by providing efficient lending services to our valued members. Your responsibilities will encompass various aspects of loan administration, compliance, and member support.

Key Responsibilities:

• Granting loans to members in strict accordance with legislation, regulations, and our Credit Union's Standard Rules, as well as the guidelines outlined in our Credit Policy and Procedure Notes.
• Operating within specified limits of responsibility and authority, ensuring responsible lending practices aligned with our Credit Union ethos.
• Coordinating loan applications beyond your remit to the relevant loans officer for consideration.
• Managing all aspects of loan administration, including the secure handling of credit agreements and related documentation, and adhering to robust Customer Due Diligence (CDD) procedures.
• Participating in decision-making regarding members' applications for loan rescheduling.
• Addressing member inquiries regarding our products and services.
• Efficiently processing transactions through multiple channels, including telephone, online, and in-person at our branch.
• Completing various administrative and organizational tasks as assigned by the Manager.

Qualifications and Skills

The ideal candidate for this position will possess:

• Experience in a frontline role within a credit union or similar financial institution.
• Desired qualifications include QFA, CU Diploma/Pathways Degree, APA Loans, or an equivalent financial qualification. Candidates actively working towards such qualifications are also welcome to apply.
• Strong teamwork, communication, and organizational skills.
• Excellent analytical and decision-making abilities.
• Member-focused, friendly demeanour with exceptional telephone etiquette.
• Ability to work efficiently within deadlines and prioritize tasks effectively.
• Willingness to adapt to new tasks and projects.
• Proficiency in IT skills, with prior Progress experience being an advantage.

• Sector: financial and insurance activities

Career Level

• Experienced [Non-Managerial]