Countywide SCADA Technical Lead

Uisce Éireann Irish Water; Leinster; On-site; EUR 90,000 - 120,000; Full time

Job summary

Uisce Éireann is seeking a Countywide SCADA Technical Lead to oversee enterprise telemetry systems, ensure service delivery to field operations, and drive the migration towards the National Telemetry System.

You will lead a team of technical professionals, manage third-party integrators, and work with IT/OT cyber security to maintain high standards and compliance. This role supports Water and Wastewater operations nationwide.

Qualifications

• Strong leadership and people-management skills.
• Proven experience delivering complex operational projects.
• Excellent communication and stakeholder management capabilities.
• Solid understanding of telemetry/SCADA systems in utilities.
• Knowledge of IT/OT cyber security considerations.

Responsibilities

• Lead and manage a skilled technical team across CW SCADA platforms.
• Define governance, standards, and process improvements for CW SCADA systems.
• Manage SLAs with third-party System Integrators and internal stakeholders.
• Collaborate with Asset Management, IT, and Telemetry Services to deliver strategic programs.
• Ensure alignment with national Telemetry Integration and Implementation strategies.

Skills

Leadership

Project management

Stakeholder management

Communication

Telemet ry systems / SCADA

Education

Bachelor's degree in Engineering or Information Systems

Job description

This role can be based in any Uisce Éireann office nationwide

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Countywide (CW) SCADA Technical Lead will report directly to the Countywide SCADA Manager. The Countywide SCADA Technical Lead will work closely with the NOMC Telemetry Services functions and will be responsible for central management of proprietary systems which provide remote visibility of Uisce Éireann operating environments. Countywide systems fulfil a number of different roles across different asset groupings and have been utilised across many different local authorities.

The CW SCADA Lead will establish a team to manage these systems to ensure the required level of service is maintained to field operations teams, greater commercial understanding is delivered and transition of sites from proprietary system to UÉ Enterprise National Telemetry System (NTS) is planned and managed in line with Strategic and Operational requirements.

Main Duties and Responsibilities:

• Engage with ROMMs & Operational Control teams as key stakeholders to establish service requirements
• Manage key relationships with Countywide provider supply chain to support on journey to improved shared benefits.
• Manage SLAs for System Integrator services and ensure that 3rd party System Integrators perform in a consistent and effective manner.
• Establish an admin function to centrally manage the generation and delivery of work to be carried out across the various systems nationally.
• Development of processes to manage 3rd party providers workload on CW SCADA systems in an effective and efficient manner.
• Development of process to manage Uisce Eireann site SCADA to national standard
• Prioritisation of work of 3rd party providers based on multiple demands from the regional operations teams and definition of business-critical parameters with key regional stakeholders to provide consistency and clarity in this approach.
• Manage asset base under coverage by total quantum and asset type and ensure that this aligns with Asset Intelligence processes.
• Analyse the replacement of sites currently on CWs with new outstation to NTS
• Collaborate with Asset Management and Asset Planning on the prioritisation of the CW systems replacement over a multiyear programme and engagement with the delivery of this programme with Infrastructure Delivery
• Work with Telemetry Services team to co-ordinate demand on 3rd party Supply chain and input to the development and delivery of the Telemetry Integration and Implementation Strategy for AO
• Manage Interface with IT/OT Cyber Security teams on the development of Cyber requirements on 3rd party systems and ensure that there is continuity in service on utilisation of systems
• Ensure alignment with development of Intelligent Control Centre and that all processes are aligned with this new enterprise system going forward
• Lead and manage a skilled team of technical professionals, promote cross-functionality, and manage the development of skills, competencies and capabilities within the team.
• Provide status updates and KPI’s for management and Balanced Scorecard reports on progress with activities in this area.
• Define, promote and enforce strong governance including applications and compliance standards.
• Manage and conduct the performance management and development processes for direct reports

General Duties and Responsibilities

• Collaboration with key internal stakeholders across the UÉ business.
• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
• Other duties as required.

Knowledge, Skills and Experience:

• Relevant third level qualification and or accreditation is desirable and or relevant experience (e.g. Engineering or Information Systems, Computer Science or a related field)
• A minimum of 5 years’ experience in the water, utilities or similar industries is desirable.
• Significant management experience in an operational or customer service-related area
• We do the right thing - thorough understanding of the current legislation and regulatory framework and Uisce Éireann business drivers
• Competent in managing projects, performance and people as well as having a sound understanding of budgetary controls
• Sound financial management skills in order to ensure that activity based financial management leads to increased productivity, delivering efficiencies and effective operation whilst improving customer service
• Excellent collaboration, communication and influencing skills (to communicate at all levels both within and outside the business and distil complex information into an understandable format to communicate difficult and complex issues)
• We aim high - proven track record of developing and successfully delivering significant results in a complex operational environment
• Knowledge of Uisce Éireann policies and procedures, for example emergency planning including having the knowledge and ability to manage an incident
• We work better together - experience of managing teams with a proven track record of innovative management achieved through the direction, empowerment and motivation of a large team
• In depth understanding of the requirements of the regulator in relation to water quality
• Lead culture change to support the achievement of the water quality targets particularly driving towards predictive and proactive delivery methods
• Engaging in the business and externally to ensure recognition and understanding of how water operations may or will impact other functions of Uisce Éireann or externally
• Good understanding and deployment of reputational management issues
• Experience with Water Utility telemetry systems, alarm management, remote asset monitoring, water management systems desirable.

The closing date for receipt of applications for this vacancy is 11/08/2026.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.