Community Liaison Officer

Goal Sl; Leinster; Hybrid; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Office in Dun Laoghaire

Job summary

GOAL is seeking a proactive Community Liaison Officer to support GOAL’s flagship community fundraising initiatives. You will steward community organisers, strengthen relationships with schools and local stakeholders, and ensure a high-quality supporter experience.

A 18-month FTC and a clean driver’s license are essential. You will work within the Corporate, Community and Events Fundraising team to contribute to income growth, supporter retention, and expansion of GOAL’s community fundraising

Qualifications

• Experience working with schools, community groups, and fundraising campaigns/events.
• Knowledge of the Irish fundraising landscape.
• Strong relationship management and communication skills.
• CRM experience, ideally Microsoft Dynamics.
• Familiarity with online fundraising platforms.
• Strong organizational and administrative abilities.

Responsibilities

• Act as main contact for GOAL’s community and school fundraisers (200+ volunteers).
• Build and maintain relationships to drive engagement, retention, and income.
• Provide proactive supporter stewardship and ensure strong connection to GOAL’s impact.
• Identify opportunities to grow participation and strengthen partnerships.
• Develop fundraising toolkits and resources.
• Recruit and nurture new organisers and strengthen regional engagement.
• Support planning and operational delivery of GOAL Mile & Jersey Day campaigns.
• Liaise with schools and community groups regarding participation.
• Recruitment of new community organisers and schools.
• Ensure a strong supporter experience throughout.
• Build and deliver targeted email journeys and support digital tools integration.
• Maintain records of communications, income, and interactions.

Skills

Relationship management

Communication

CRM experience

Online fundraising platforms

Organization & administration

Tools

Microsoft Dynamics

Job description

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery

Job Purpose:

GOAL is seeking a proactive and relationship-driven Community Liaison Officer to support the delivery and growth of GOAL’s flagship community fundraising initiatives, including GOAL Mile, Jersey Day, and school-based engagement campaigns. This role will play a key part in stewarding community organisers, strengthening relationships with schools and local stakeholders, and ensuring a high-quality supporter experience. The successful candidate will combine strong relationship management skills with digital competence and operational efficiency.

Working as part of the Corporate, Community and Events Fundraising team, the Community Liaison Officer will contribute to income growth, supporter retention, and the continued expansion of GOAL’s community fundraising portfolio.

**Please note this is an initial 18 month FTC and a clean driver’s license is essential for this role**

Key Responsibilities

Community Relationship Management & Stewardship

• Act as main contact for GOAL’s community and school fundraisers (200+ volunteers).
• Build and maintain relationships to drive engagement, retention, and income.
• Provide proactive supporter stewardship and ensure strong connection to GOAL’s impact.
• Identify opportunities to grow participation and strengthen partnerships.
• Develop fundraising toolkits and resources.
• Recruit and nurture new organisers and strengthen regional engagement.

Campaign Delivery – GOAL Mile & Jersey Day

• Support planning and operational delivery of campaigns.
• Liaise with schools and community groups regarding participation.
• Recruitment of new community organisers and schools.
• Ensure a strong supporter experience throughout.

Digital Engagement & CRM Management

• Build and deliver targeted email journeys.
• Support integration of fundraising platforms and digital tools.
• Maintain accurate records of communications, income, and interactions.
• Manage online fundraising platforms and monitor activity.
• Provide guidance to organisers.
• Promote Tap‑to‑Donate and cashless fundraising.
• Assist with income reconciliation and reporting with Finance.
• Ensure compliance with fundraising and data protection standards.

Administration

• Support logistics for community engagement activities.

Requirements

• Experience working with schools, community groups, and fundraising campaigns/events.
• Knowledge of the Irish fundraising landscape.
• Strong relationship management and communication skills.
• CRM experience (ideally Microsoft Dynamics).
• Familiarity with online fundraising platforms.
• Strong organisational and administrative abilities.

Other Requirements

• Full clean driver’s licence (essential).
• Willingness to travel throughout Ireland and Northern Ireland.

Why Join GOAL?

• Make a real impact with a trusted humanitarian NGO.
• Build strong community and school partnerships.
• Work on engaging, high-profile fundraising campaigns.
• Gain hands‑on experience across events, digital engagement, and relationship management.

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

**GOAL offers staff flexible working with our hybrid model, we require our HQ employees to work 2 days per week from our office in Dun Laoghaire, Dublin**

GOAL commitment to Diversity, Equity and Inclusion:

GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to receive applications from women (and other underrepresented groups). We know that the more inclusive we are, the better our work will be.