Collections Analyst

Trinseo; Dublin; On-site; EUR 42,000 - 64,000; Full time

Job summary

Trinseo in Ireland is seeking a Collections Analyst to manage revenue collection from customers, resolve delinquencies, and process sales adjustments in SAP. You will interact daily with customers and cross-functional teams to ensure accurate cash flow.

The role requires 3+ years in Accounts Receivable or collections, knowledge of GAAP, and proficiency with ERP systems. Fluency in English and an additional European language is valued; collaboration and timely communication are essential.

Qualifications

• 3+ years Accounts Receivable/Collections experience.
• Experience in a Global Service Center environment preferred.
• Credit Management qualification desirable.
• Knowledge of ERP systems and GAAP practices.

Responsibilities

• Interact daily with customers to collect revenues on all due invoices.
• Investigate and resolve issues with customers and internal teams.
• Research and resolve payment discrepancies and take corrective actions.
• Manage customer account reconciliations for accurate statements.
• Escalate collections issues to the appropriate party.
• Monitor delinquent accounts and coordinate payments.
• Analyze payment behavior against terms to improve timeliness.
• Process and post sales adjustments/deductions in SAP per standards.
• Respond promptly to information requests from stakeholders.
• Meet deadlines set by leadership and flag delays.
• Work effectively as a team member.

Skills

ERP systems

Collections & AR processes

Interpersonal communication

Attention to detail

Independent work

GAAP knowledge

English proficiency + another language

Education

Credit Management qualification

Tools

SAP ECC

SAP S/4 HANA

Microsoft Office

Job description

Overview: Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation. A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value.

About the role:

The Collections Analyst will be responsible for conducting activities related to the collection of revenue from Trinseo customers, including managing and processing collections, reviewing and escalating delinquencies, investigating and resolving customer issues, and processing sales adjustments/deductions.

Responsibilities:

Role Overview:

• Interact daily with Trinseo customers for payment information on all due and near due invoices to collect revenues
• Investigate and resolve issues raised by Trinseo customers, including coordination with other Trinseo functions (i.e. Customer Service Representatives, Account Managers, Plants)
• Research and resolve customer payment discrepancies and determine corrective actions required to eliminate future defects
• Manage customer account reconciliations to deliver accurate financial statements
• Escalate collections issues to the appropriate party
• Monitor delinquent accounts and coordinate with customers to obtain outstanding payments
• Analyze customer payment behavior against terms and work with customer and internal business parties to improve timeliness of payments
• Process and post sales adjustments / deductions in SAP according to business standards/agreements and validates adjustments meet internal control compliance
• Promptly respond to information requests from stakeholders
• Achieve deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion
• Actively manage workload and escal...
• Function as a member of a team, demonstrating effective teamwork and relationship building

Qualifications:

Minimum Requirements:

• Credit Management qualification is highly desirable
• 3+ years Accounts Receivable/Collections or related experience, preferably in a Global Service Center environment

Knowledge, Skills & Abilities:

• Working knowledge of financial and accounting ERP systems
• Knowledge of Collections & Accounts Receivable processes and principles
• Strong interpersonal and communication skills to interact with employees, supervisors and customers
• Detail-oriented
• Able to work independently and manage conflicting priorities
• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Read, write and speak English & 1 additional European language. French, Italian, German preferred
• Must have strong, mature teamwork skills and a desire to work within a team environment

Technical Competencies:

• Proficiency in Microsoft Office Suite applications is important for this role.
• Knowledge of SAP ECC and S/4 HANA is preferred

Equity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences, and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.