Cloud & DevOps Tech Lead — Lead Automation & Infra

Tata Consultancy Services; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Tata Consultancy Services in Dublin is seeking an experienced Technical Lead – Cloud & DevOps to lead cloud infrastructure, CI/CD pipelines, and operations for a major banking client. The role focuses on scalable, secure cloud solutions, automation, and reliable services.

You will mentor teams, drive DevOps best practices, and collaborate across development, security, and operations to deliver continuous improvements in a demanding production environment.

Qualifications

• Experience leading large-scale Production Support teams for enterprise applications.
• Expertise in Incident, Problem, Change, and Release Management processes.
• Experience managing critical production environments with stringent SLA requirements.
• Strong ITIL-based service management knowledge.
• Proven RCA experience with permanent fixes.
• Hands-on AWS Cloud Services including ECS, EC2, S3, CloudWatch, IAM, Lambda.
• Knowledge of platform resiliency, disaster recovery, and business continuity.
• Experience with Infrastructure as Code (Terraform and/or CloudFormation).

Responsibilities

• Provide L2/L3 Production Support for GPS, VES, and other Shared Payments Services applications.
• Monitor application health, batch processing, system performance, Kafka messaging flows, ECS workloads, and database environments.
• Perform incident troubleshooting and resolution using Unix/Linux, SQL, MongoDB, AutoSys, and cloud-native technologies.
• Lead major incident management activities, service restoration efforts, and operational governance reviews.
• Conduct Root Cause Analysis (RCA) and implement preventive measures to improve platform stability.
• Manage AWS-hosted application environments, cloud infrastructure, and platform availability.
• Support Kubernetes, OpenShift, Docker, and ECS platform operations, deployments, and upgrades.
• Drive automation initiatives to reduce operational effort and improve service reliability.
• Ensure compliance with SLA, audit, regulatory, security, and operational risk requirements.
• Coordinate with business users, payment operations teams, infrastructure teams, and application development teams for issue resolution and service improvements.
• Lead release implementation, environment management, and production readiness activities.
• Provide technical leadership, mentoring, and guidance to support and operations teams.
• Participate in change, problem, risk, and capacity management processes.
• Support continuous service improvement and operational transformation initiatives.

Skills

Production Support Leadership

Incident Management

Change Management

Release Management

AWS Cloud Services

Kubernetes/OpenShift

Docker

Terraform

Jenkins/Azure DevOps

Scripting (Shell/Python)

Monitoring (CloudWatch)

Stakeholder Management

Tools

Terraform

CloudFormation

Kubernetes

Docker

Jenkins

Azure DevOps

GitHub Actions

TeamCity

UDeploy

Bitbucket Pipelines

MongoDB Atlas

Kafka

OpenShift

ECS

EC2

S3

CloudWatch

Job description

Tata Consultancy Services in Dublin is seeking an experienced Technical Lead – Cloud & DevOps to lead cloud infrastructure, CI/CD pipelines, and operations for a major banking client. The role focuses on scalable, secure cloud solutions, automation, and reliable services.

You will mentor teams, drive DevOps best practices, and collaborate across development, security, and operations to deliver continuous improvements in a demanding production environment.