Clinic Manager

Thérapie Clinic; Kilkenny; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading Aesthetic Medical Clinic in Kilkenny is seeking a talented Clinic Manager to ensure top-tier client experiences, lead a motivated team, and drive sales. The ideal candidate will possess strong management experience and a dedication to customer service. Attractive perks such as uncapped earnings and free treatments are available. Join a company that values growth and offers opportunities for career progression.

Benefits

Uncapped earnings

Free laser hair removal

Generous discounts on treatments

10% off Thérapie Fertility treatments

Free laser eye surgery after 2 years

Extra day off on landmark birthdays

Access to confidential support services

Qualifications

• Proven experience in operations with a focus on driving sales.
• Ensure all team members deliver a 5-star service.
• Experience in employee relations including management of disciplinary processes.

Responsibilities

• Lead and inspire a team to drive sales.
• Ensure top-tier client experiences.
• Complete weekly reporting across operations and commercial targets.

Skills

Management or Supervision Experience

Organisation skills

Attention to detail

Customer Service experience

Job description

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Brand New East HamClinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

• Proven experience in operations with a focus on driving sales.
• Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
• Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
• Weekly 1-2-1's meetings with team members.
• Completing weekly reporting across operations and commercial targets.
• Employee relations including probation management, disciplinary and grievance management.
• Staff Rostering/ Annual Leave management.
• Ad Hoc duties as required.

Qualifications and Skills

• Management or Supervision Experience.
• Organisation and attention to detail skills.
• Customer Service experience.

Over to the best part, the Perks!

Uncapped Earnings

With our uncapped commission structure, the sky's the limit!

Treat Yourself

Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

Share the Love

Avail spouse and family discounts, spreading the joy of Thérapie.

Sisterly Love

10% off Thérapie Fertility & Optilase treatments – because family helps family.

Thérapie Fertility

We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

Optilase Eye Clinic

We offer free laser eye surgery to all team members after they have been with us for 2 years.

Skin Royalty

Discounts on leading skin brands & treatments (Murad, Skin Theory).

Career Pathways

Embark on a journey of career progression & management training – we believe in promoting from within!

Knowledge Oasis

Immerse yourself in a full week of paid training in our academy, where knowledge is power.

Big Birthday Bash Leave

Enjoy an extra day off on your landmark birthdays to celebrate in style!

Longevity Bonus

Earn extra annual leave days after 2 years of dedicated service.

Employee Assistance Scheme

Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.