Clerical Assistant - WPEP Scheme - Clontarf Hospital

Clontarf Hospital; Dublin; On-site; EUR 20,000 - 28,000; Full time

Job summary

A healthcare institution in Dublin is seeking a motivated Clerical Assistant for a work placement program. The role offers an opportunity to gain valuable administration and customer service experience while providing essential office support in a public service environment. No prior experience is required, and training will be provided in various relevant skills.

Qualifications

• No prior experience in this role is necessary.
• Participants are eligible to participate in the WPEP QQI Work Experience Module.
• Formal training in IT Skills, Manual Handling and Safety at Work.

Responsibilities

• Provide essential administrative and office support.
• Assist staff in the delivery of services.
• Maintain accurate records and manage database.

Job description

INCORPORATED ORTHOPAEDIC HOSP , Clontarf Hospital, Blackheath Pk, Clont, Dublin 3, D03 AY95

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.

Job Description

Under supervision the Clerical Assistant will provide essential administrative and office support within the administration department. The successful candidate will assist staff in the delivery of services, helping to ensure that day-to-day operations run smoothly and efficiently. Duties will include data entry, filing, photocopying, answering telephone and email queries, processing correspondence, and maintaining accurate records in line with departmental procedures and database management. The role will also involve supporting frontline staff in dealing with queries and providing information as required, while maintaining confidentiality and professionalism at all times. The placement offers an opportunity to gain valuable experience in a busy public service environment, developing skills in administration, customer service, and teamwork.

Role Description

This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal/ informal training in the following: Formal Training (20 hours) IT Skills – Microsoft Word, Excel, Manual Handling, Safety at Work. Informal Training (40 hours) Customer Service, HSE land training clerical support skills inhouse mandatory training Communication skills.

• Sector: human health and social work activities

Career Level

• Not Required

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 0