Claim Services Executive Wicklow

ACCIDENT REPAIR MANAGEMENT LIMITED; Bray; On-site; EUR 28,000 - 35,000; Full time

Job summary

A leading claims processing company in Bray is seeking enthusiastic customer service personnel to manage motor damage claims. The role requires strong communication and organisational skills to ensure efficient handling of claims. Previous customer service experience is desirable, and candidates must be proactive in managing complaints. This role is an excellent opportunity to join a dynamic team focused on delivering exceptional service.

Qualifications

• Previous experience in customer service or motor damage handling is desirable.
• Proactive approach to managing customer complaints.
• PC literate with strong attention to detail.

Responsibilities

• Take first notification of loss courteously and efficiently.
• Understand claims process to minimize costs and lifecycle.
• Deliver excellent customer service to claimants and representatives.

Skills

Customer service excellence

Organisational skills

Problem solving

Communication skills

Job description

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Application Details

In order to work in Ireland a non‑EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Accident Repair Management require enthusiastic customer service personnel to join our team in Bray Co Wicklow & Limerick. This role will require a proactive and customer focused approach to the management and processing of motor damage claim handling activities. Previous experience in a customer facing motor damage or customer service role is desirable however not essential. Role – this role must be undertaken in compliance with regulatory rules and codes and will include the following. You will take first notification of loss in a courteous and efficient manner ensuring accurate detail of all information is recorded. You will display an understanding of the claims process in order to reduce claim costs and life cycle. Ability to deliver excellence in customer service to claimants and their authorised representatives. You will have strong organisational, problem solving and communications skills. Ability to deal with customer complaints in a proactive and pragmatic manner. PC literate.

• Sector: financial and insurance activities

Career Level

• Executive