Cafe Supervisor | Insomnia Gardiner Street

Insomnia Coffee; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Free meal on shift

Flexible work patterns

Career progression opportunities

Employee assistance programme

Job summary

Insomnia Coffee is seeking Supervisors in Dublin to lead a team, deliver excellent customer service, and uphold high standards in a fast-paced cafe.

Located at Belmont, Gardiner Street Middle, Dublin 01, the role offers flexible shifts, a free meal on every shift, and clear opportunities for career progression, with a minimum of 31 contracted hours per week.

Qualifications

• Leadership to guide and support a team in a busy cafe.
• Strong customer service mindset focused on delivering a memorable experience.
• Excellent communication with customers and colleagues in a fast-paced environment.

Responsibilities

• Lead and motivate a cafe team to deliver high-quality service.
• Maintain cleanliness and standards during busy shifts.
• Ensure smooth operations and adherence to brand guidelines during service.

Skills

Leadership

Customer service

Communication

Team motivation

Tools

POS systems

Job description

At Insomnia we are serious about Coffee! Established in Galway in 1997, the first independent coffee shop company in Ireland. Crafted the Irish way, our coffee is bold, unapologetic, yet super smooth with just the right amount of character. We're growing our business and always looking for enthusiastic coffee lovers who can deliver on the Insomnia philosophy; that you'll get the best cup of coffee every time you visit our stores. In return, we can offer you a great work environment, where you can master your coffee and customer service skills, along with opportunities to develop and progress your career with us as we continue to grow.

Why join us?

• Competitive hourly rates
• Flexible work patterns to suit your lifestyle
• Free meal on every shift
• Opportunities for career growth and development
• Access to a fantastic Employee Assistance Programme.
• 31 minimum contracted hours

Insomnia Supervisors

• Have at least 1 year relevant experience.
• Strong leadership skills with the ability to lead, motivate and support a team.
• Excellent communication and interpersonal skills.
• A passion for coffee and delivering a memorable customer experience.
• Ability to work in a fast-paced environment while maintaining high standards.
• Flexible availability across a seven-day operational business.

Location: Belmont, Gardiner Street Middle, Dublin 01