Business Support Lead to Chief People Officer

Irish Life Group; Dublin; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid role

Defined Contribution pension

Wellbeing initiatives

Learning & Development support

Bonuses

Résumé du poste

Irish Life Group is seeking a Business Support Lead reporting to the Chief People Officer to ensure smooth HR operations and drive strategic initiatives. You will map stakeholders, plan ROB for HR Leadership Team, manage governance, budgets, and vendor contracts, and deliver data-driven insights for decision making.

The role emphasizes proactive, dynamic support across HR projects, with a hybrid working model in City Centre offices and access to extensive learning and wellbeing programs.

Qualifications

• Proven experience as Business Manager or similar role.
• Strong strategic planning and problem-solving skills.
• Excellent commercial and financial acumen with budgeting experience.
• Leadership and team management experience.
• Strong communication and stakeholder skills.
• Experience in the financial services industry.

Responsabilités

• Stakeholder mapping and prioritising CPO time with effective meeting prep.
• Plan and implement Rhythm of Business for HR Leadership Team.
• Support governance, budgets, and vendor contracts within HR initiatives.
• Develop dashboards and reporting for HR initiatives and OKRs.
• Oversee engagement programs and culture-building activities.

Connaissances

Strategic planning

Problem solving

Budgeting

Leadership

Stakeholder management

Communication

AI tools

Financial services experience

Formation

Professional certification in Business Studies

Outils

AI Tools

Description du poste

• Full Time 1 Year Fixed Term Contract position
• Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed here Benefits (life-careers.com)

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and constantly find better ways to innovate and improve. Our customers are at the heart of everything we do, and we are dedicated to understanding their needs and exceeding their expectations. We believe that as a team we work best together, in a supportive, collaborative environment where every idea and contribution is valued.

Role Overview

Reporting to the Irish Life Group Chief People Officer, the Business Support Lead will play a pivotal role in supporting the Chief People Officer (CPO) by ensuring the smooth operation of HR functions and strategic initiatives. This role will be key in driving efficiency of time, information and decision making to support the delivery of key initiatives across the HR team. The role involves stakeholder mapping, rhythm of the business planning and implementation for HR Leadership Team (HRLT) and HR team, and various other areas of support to align with the company's HR strategy and compliance obligations.

Business demands to the CPO, HRLT and HR team are changing and there is a requirement for proactive and dynamic support role for a wide range of strategic and operational projects and initiatives within the Office of the CPO.

Please note in the event that this Secondment role becomes a Permanent role, management reserves the right to offer the secondee the permanent role without re-advertising. It is important that you consider this when deciding to submit an application for the Secondment role.

• What you will help us to achieve

Stakeholder Mapping:

• Is the key gatekeeper for the ILG (Irish Life Group) CPO applying judgement to ensure the CPOs time is effectively managed and planned.
• Responsible for scheduling CPO meetings and stakeholder interactions, including SLTs, Heads of People & Culture, Finance, and Legal teams.
• Develops, implements and manages a stakeholder map to prioritise CPO time.
• Responsible for meeting preparation for CPO to include meeting briefings and where relevant, the provision of information packs, presentation decks or talking points.
• Responsible for appropriate minute-taking, monitoring, tracking and advancement of meeting actions and follow-up; may lead on certain actions as appropriate.

Rhythm of the Business (ROB) Planning and Implementation:

• Leads the development and implementation of a new Rhythm of Business (ROB) for HRLT & HR that aligns with HR strategic Priorities.
• Plans the HR ROB taking into consideration the Employee value proposition, Talent and Reward cycle and Board timelines.

Continuously reviews and Identifies opportunities for improvement and implements necessary changes to:

• Reduce costs.
• Maximise use of time for CPO/HRLT
• Increase meeting effectiveness.

HR Strategy and Compliance:

• Stays up to date with market Trends, competitor activity and industry developments to inform their input to HRLT agenda and HR Strategy.
• Is fully knowledgeable of the company and HR strategy and compliance obligations, with the view of aligning and meeting HR project timelines, budgets, and vendor contracts.
• Assists HRLT members with their workforce planning, skills gap analysis, and high-impact projects aligned with business goals.
• Drives adherence to governance standards in all HR activities.
• Ensures availability of current agenda and reporting templates.

Dashboards and Reporting:

• Responsible for data gathering and analysis for the CPO and HRLT as required to inform key decision making.
• Co-ordinating and submitting information for the CPO and HRLT for Board Governance requirements and Board presentations including follow up activities and actions.
• Review and maintains dashboards or trackers for key HR initiatives or OKRs.
• Ensure availability of current agenda, central repository items and reporting templates.
• Manage and reports on the CPO Cost centre Budget, invoice processing and ensure accurate financial reporting.

Engagement and Culture:

• Reviews and drives actions identified for the wider HR team from the engagement surveys or pulse checks.
• Assists Internal Communications team in the implementation of recognition programs or culture-building campaigns.
• Is responsible for the smooth running of the HR Team working environment and office requirements.
• Is responsible for onboarding of Senior HR Roles and supporting CPO and HRLT with induction of their new direct reports.

What you will need to be successful in the role

• Proven experience as Business Manager or similar role.
• Strong strategic planning and problem-solving skills.
• Excellent commercial and financial acumen and budgeting experience.
• Leadership and team management experience.
• Strong communication and stake holder skills.
• Ideally a professional certification in Business Studies.
• Experience in the Financial services industry and/or HR related roles.
• Strong knowledge of the organisation structure as a whole Irish Life /Canada life.
• Knows the employee value proposition and key employee life cycle events.
• A strong understanding or compliance/risk and project management frameworks and agile methodology.
• Strong experience of working with AI Tools.
• Possesses excellent communication and presentation skills both verbally and in writing and to ability to lead professionals across various disciplines.

About us

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact [e-mail] and we will be delighted to ensure you are fully supported to be your best.

ILGLsupports Equal Opportunity and is regulated by the Central Bank of Ireland.