Boutique Manager — Fragrance & Gift Expert

The Estée Lauder Companies Inc.; Leinster; On-site; EUR 38,000 - 46,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

Jo Malone London in Ireland is seeking a Boutique Manager to oversee daily store operations and elevate in-store events, ensuring a premium customer experience. You will lead a team to deliver exceptional service and drive sales while upholding the Jo Malone standard.

The role focuses on coaching staff, coordinating events, and maintaining brand integrity across all customer interactions in-store.

Qualifications

• Proven retail experience at Supervisor level or higher, preferably in beauty.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience coaching/mentoring others to achieve their full potential.
• Drive to achieve sales and customer service targets.
• Flexible availability across days/hours; discuss your availability with the hiring manager.

Responsibilities

• Elevate in-store events to strengthen the Boutique and Brand experience.
• Ensure smooth running of the store and align the team with the Boutique and Brand vision.

Skills

Retail management

Customer service

Coaching/mentoring

Sales targets

Flexible availability

Job description

Jo Malone London in Ireland is seeking a Boutique Manager to oversee daily store operations and elevate in-store events, ensuring a premium customer experience. You will lead a team to deliver exceptional service and drive sales while upholding the Jo Malone standard.

The role focuses on coaching staff, coordinating events, and maintaining brand integrity across all customer interactions in-store.