Billing & Cash-Flow Operations Manager

2468; Dunshaughlin; On-site; EUR 55,000 - 75,000; Full time

Job summary

2468 is seeking a Billing and Credit Control Team Leader in Ireland. You will lead and coach the Billing and Credit Control team, manage relationships with major customer accounts around billing and payments, and oversee cash allocation and debt resolution.

You will report on KPI performance weekly and drive improvements to processes, working closely with Sales, Operations, Customer Service and Finance to remove payment delays and strengthen controls.

Qualifications

• Must have prior people management experience.
• Strong customer relationship and stakeholder management.
• Experience in billing, AR and/or credit control.
• Experience resolving invoice or payment issues.
• Excellent communication, able to work with all levels.
• Commercial, practical and solutions-focused mindset.
• Strong Excel and systems knowledge.
• Experience in service/operational business.
• Process improvement experience.
• Knowledge of ERP/finance systems.

Responsibilities

• Lead Billing and Credit Control team with objectives.
• Manage relationships with key customer accounts on billing and payments.
• Oversee billing, credit control, cash allocation, and queries.
• Weekly KPI reporting including aged debt and cash collection.
• Support team with escalations and drive process improvements.
• Collaborate with Sales, Operations, Customer Service and Finance to resolve payment delays.
• Communicate cash collection issues clearly.
• Ensure financial controls and policies followed.

Skills

People management

Customer relationships

Billing/AR

Excel

ERP/Sage

Process improvement

Communication

Accounts receivable

Problem-solving

Stakeholder management

Tools

Sage ERP

Job description

2468 is seeking a Billing and Credit Control Team Leader in Ireland. You will lead and coach the Billing and Credit Control team, manage relationships with major customer accounts around billing and payments, and oversee cash allocation and debt resolution.

You will report on KPI performance weekly and drive improvements to processes, working closely with Sales, Operations, Customer Service and Finance to remove payment delays and strengthen controls.