Benefits Experience & HR Operations Specialist

Google Inc.; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading technology company located in Dublin is seeking a Googler Experience Operations Specialist. This role involves delivering operational excellence in HR services, collaborating with partner teams, and managing benefits administration. The ideal candidate will have a Bachelor's degree and extensive experience in customer-facing roles, stakeholder relationship management, and process improvement. You'll be part of a team committed to enhancing user experiences, contributing to a culture of belonging and equal opportunity.

Qualifications

• 5 years of experience in supporting benefits administration and operations.
• Experience in managing vendor and extended workforce providers.
• Ability to deliver services and process improvements.

Responsibilities

• Deliver operational excellence across HR service lines.
• Resolve and prioritize user issues with partner teams.
• Implement service delivery improvements and new processes.

Skills

Customer service experience

Stakeholder relationship management

Problem-solving

Project management

Communication skills

Education

Bachelor's degree or equivalent

Job description

A leading technology company located in Dublin is seeking a Googler Experience Operations Specialist. This role involves delivering operational excellence in HR services, collaborating with partner teams, and managing benefits administration. The ideal candidate will have a Bachelor's degree and extensive experience in customer-facing roles, stakeholder relationship management, and process improvement. You'll be part of a team committed to enhancing user experiences, contributing to a culture of belonging and equal opportunity.