Associate/Senior Associate - Content, Medical Information

527 Eli Lilly Cork Limited; Cork; Hybrid; EUR 40,000 - 88,000; Full time

Benefits offered by this job

Healthcare benefits

Pension

Life assurance benefits

Subsidised canteen

Onsite gym

Travel subsidies

On-site parking

Educational assistance

Live Your BEST Life wellbeing

Job summary

Eli Lilly Cork invites applicants for a Medical Information content role focused on delivering trusted, patient-centered information. The team develops evidence-based content spanning multiple therapeutic areas and geographies, supporting digital and traditional channels with high-quality, compliant outputs.

The role emphasizes rapid responsiveness, collaboration with medical information, IT and business partners, and ongoing professional development in a dynamic healthcare tech environment.

Qualifications

• Degree in healthcare, life sciences or equivalent.
• Experience in scientific communication or clinical writing.
• Excellent written and spoken English.

Responsibilities

• Develop and maintain relevant product and therapeutic area knowledge.
• Plan and deliver on content strategy linked to product lifecycle and multi-channel needs.
• Monitor insights and data to deliver up-to-date, customer-centric content.
• Enable fast, accurate answers to customer questions.
• Author timely, high-quality, customer-centric content.
• Use automation and technology to accelerate but validate outputs.
• Contribute to style guides, processes and content management systems.
• Collaborate cross-functionally as a strategic partner to support business goals.

Skills

Scientific writing

English proficiency

Healthcare familiarity

Education

Bachelor’s degree in healthcare or life sciences

Tools

MS Word

MS Excel

PowerPoint

Databases

Job description

About Lilly

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work- but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Native Italian Language speakers with advanced written and verbal English skills is required for this role

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Purpose

Support Lilly Medical Information’s vision of creating trusted, customer-centric content that delivers real-time answers to questions about Lilly medicines to optimize patient outcomes. Combining scientific knowledge, subject matter, and communication expertise, the Associate/Senior Associate Content, MI works cross-functionally to anticipate and efficiently meet the accelerated and timely demand for content - enabling Lilly MI to achieve reach and scale via digital self-service. Supporting Lilly’s multiple geographies, therapeutic areas and products/indications, content must be: high-quality, meaningful, relevant, trusted and authoritative, achieving high customer satisfaction; optimized and adaptable for efficient delivery via digital, technology or traditional channels, achieving first touchpoint and digital self-service goals; customer-centric, to support the customer journey and different audience needs.

Primary Responsibilities

• Develop and maintain relevant product and therapeutic area knowledge e.g. pipeline, market and disease
• Plan and deliver on the portfolio content strategy, optimizing needs across the product lifecycle, linked to the customer and multi-channel needs
• Monitor and analyse insights (e.g. requests, search questions and metrics), with a mindset of continuous improvement, to proactively deliver up-to-date content that satisfies customer needs
• Enable customer questions to be answered with efficiency and timeliness
• Author timely, customer centric content
• Use automation and technology to enable accelerated but high-quality, validated outputs
• Contribute to functional and project needs e.g. writing/style guides, processes, and document management systems, to optimize content delivery
• Share product/therapy area expertise within MI to enable efficient and accurate response to questions
• Collaborate cross-functionally as an integral strategic partner to support business goals e.g. launch

Minimum Qualification Requirements

• Degree qualified (or higher) in healthcare profession, life sciences or relevant experience.
• Demonstrated experience in a scientific communication / writing role or experience working in a clinical setting.
• Highly proficient in written and verbal English.

Other Information/Additional Preferences

• Experience within Medical Information
• Demonstrated ability to use artificial intelligence tools and perform basic data analytics
• Demonstrated scientific content capability: High-level computer skills (MS word: processing, tables and graphics, MS Excel and PowerPoint) including document and customer management systems and databases
• Ability to create high-quality, trusted, unbiased and balanced scientific content assimilated from varied data sources translating complex data into understandable, dynamic and modular content e.g. through visualization designed for multi-channel/technology solutions (e.g. digital [SEO, GEO/AI], bots) and audience requirements (HCPs, patients, payers)
• Conduct and review medical/scientific resources and literature searches, applying evidence-based medicine principles to assimilate information
• Strength in working in the fast-paced, ever-evolving world of healthcare and technology: Proactive, solution-focused, problem-solving ability
• Demonstrated project-, time-and-self-management skills
• Strong interpersonal skills with a collaborative nature, to become an integral strategic partner (e.g. with medical information, business and affiliate colleagues)
• Creative thinker and embraces innovation

Location & Working Arrangements

Campus in Little Island; flexible hybrid working options.

Compensation & Benefits

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is €39,750 - €87,560. Full-time equivalent employees may also be eligible for a company bonus (depending, in part, on company and individual performance).

• eligibility to participate in a pension plan
• vacation benefits
• eligibility for healthcare benefits
• flexible benefits (if applicable) life insurance and death benefits
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

Benefits & Perks at Eli Lilly Cork

• healthcare
• pension
• life assurance benefits
• subsidised canteen
• onsite gym
• travel subsidies
• on-site parking
• Inhouse People Development services
• Educational Assistance
• 'Live Your BEST Life' wellbeing initiatives

Equal Opportunity & Diversity

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Company Culture

How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.

We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly

#WeAreLillyUKandIreland At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!