Associate Consultant, Transfer Agency (Dealing Team)

086 NT Mgmt Services Ireland Ltd; Dublin; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Northern Trust is seeking an Associate Consultant within the Transfer Agency Dealing team in Ireland. The role provides experienced technical and operational support across day-to-day dealing activities, handling client deliverables and ensuring control adherence.

You will work with a team including the Dealing Manager and Consultant to deliver high-quality service, resolve complex queries, and support process improvements while maintaining regulatory and data-protection standards.

Qualifikationen

• Experience within Transfer Agency or Fund Administration.
• Understanding of end-to-end dealing processes.
• Ability to investigate and resolve operational queries.
• Strong attention to detail and risk awareness.
• Effective communication with clients and stakeholders.

Aufgaben

• Take ownership of assigned TA Dealing activities and meet service deadlines.
• Provide operational and technical support to the Dealing team.
• Escalate material or high-risk matters to the Consultant or Dealing Manager.
• Oversee processing quality, accuracy, and timeliness, including offshore teams.
• Monitor queues and priorities, identifying outstanding items and capacity concerns.
• Prepare and review client/operational reporting including cash and register reporting.
• Maintain up-to-date procedures and supporting documentation.

Kenntnisse

Transfer Agency

Financial services

Analytical skills

Regulatory knowledge

Communication skills

Team collaboration

Tools

Microsoft Word

Excel

Dealing platforms

Jobbeschreibung

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role / Department

The Associate Consultant role operates within a dedicated Dealing Team in the Transfer Agency Department. The role provides experienced technical and operational support across day-to-day dealing activities, taking increased ownership for assigned clients, operational deliverables, issue resolution and the effective application of established processes and controls. Reporting to the Dealing Manager, the Associate Consultant acts as a key point of support for the wider team, assisting with complex operational queries, workflow coordination and the development of less experienced partners. The role works closely with the Consultant and Dealing Manager to support consistent service delivery, operational quality and the timely escalation and resolution of issues. The Transfer Agency Department provides fund administration services to multiple Fund Management companies, delivering the full range of shareholder servicing functions including Dealing, Registration, Finance and Investor Services. The department operates across multiple locations and provides partners with opportunities to develop their knowledge, experience and careers.

Key Responsibilities

• Take ownership of assigned clients and support the effective delivery of day-to-day TA Dealing activities, ensuring agreed service requirements and deadlines are met.
• Provide experienced operational and technical support to the Dealing team, assisting with the investigation and resolution of more complex processing queries and exceptions.
• Act as an escalation point for operational queries from junior team members and offshore partners, escalating material or higher-risk matters to the Consultant or Dealing Manager as appropriate.
• Support the day-to-day oversight of processing quality, accuracy and timeliness, including activities performed by offshore TA Dealing teams.
• Monitor workflow queues and operational priorities, identifying outstanding items, potential issues and capacity concerns and escalating where appropriate.
• Prepare and review accurate and timely client and operational reporting, including prediction, cash and register reporting.
• Ensure assigned client and operational deliverables are completed accurately and within agreed timeframes.
• Maintain accurate and up-to-date procedures, checklists and supporting documentation, identifying areas requiring clarification or improvement.
• Complete applicable data-protection checks and ensure external communications are issued in accordance with TA policies, procedures and control requirements.
• Support the identification, investigation and escalation of operational risks, errors and control issues, contributing to timely resolution and appropriate follow-up.
• Provide day-to-day guidance and knowledge sharing to less experienced partners, supporting cross-training and the development of technical knowledge within the team.
• Support process reviews and continuous-improvement initiatives aimed at enhancing operational quality, efficiency and the client or investor experience.
• Contribute to projects, client onboarding, system or process changes and other business initiatives within the scope of the role.
• Work collaboratively with other Transfer Agency functions, including New Business, Investor Services, Registration and Finance, as well as relevant internal stakeholders.
• Respond to client and investor queries accurately and within agreed service expectations.
• Maintain a strong understanding of assigned dealing processes and relevant systems and apply that knowledge to support effective operational delivery.
• Comply with applicable regulatory requirements and internal Northern Trust policies, procedures and control standards.

Skills / Qualifications

• Relevant experience within Transfer Agency, Fund Administration or Financial Services, preferably within a Dealing environment.
• Strong working knowledge of Transfer Agency operations and a good understanding of the end-to-end dealing process.
• Ability to investigate and resolve operational queries and exceptions, applying sound judgement and escalating appropriately when required.
• Good understanding of operational risk, controls and escalation requirements.
• Strong analytical and problem-solving skills, with the ability to assess information and identify appropriate actions.
• Experience taking ownership of client or operational deliverables and working effectively to agreed deadlines.
• Strong accuracy and attention to detail, with a focus on maintaining high standards of operational quality.
• Strong written and verbal communication skills, with the ability to communicate effectively with clients, colleagues and internal stakeholders.
• Experience supporting, coaching or sharing technical knowledge with less experienced team members.
• Strong planning, organisation and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• A collaborative approach and the ability to build effective working relationships across teams and functional areas.
• Good PC skills, including Microsoft Word and Excel, with the ability to learn relevant business systems and dealing platforms.
• Knowledge of the fund administration and relevant regulatory environment.
• A flexible, professional and proactive approach to changing business and client requirements.
• Ability to work independently within defined responsibilities while contributing effectively as part of the wider team.am.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected under federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S).