Associate - Clinical Services and Capabilities

Eli Lilly and Company; Cork; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

A leading global healthcare organization in Cork seeks an Associate for Clinical Services and Capabilities. The role involves implementing strategies for clinical trials, collaborating with teams, and managing vendors to enhance research accessibility. Candidates should possess a Bachelor's degree and 1-3 years of project management experience along with knowledge of clinical trials and drug development. The position offers a dynamic work environment with hybrid options and comprehensive benefits.

Benefits

Healthcare benefits

Pension and life assurance

Subsidised canteen

Onsite gym

Travel subsidies

On-site parking

Qualifications

• 1-3 years of experience in project management or healthcare-related field.
• Experience in clinical trial knowledge and drug development.
• Strong computer skills in word processing and spreadsheets.

Responsibilities

• Drive implementation capability processes in clinical programs.
• Collaborate with teams to meet implementation goals.
• Manage and oversee vendor performance.
• Track data related to the CCSI strategy.

Skills

Project management

Clinical trial knowledge

Problem-solving

Interpersonal skills

Data analysis

Education

Bachelor’s degree

Job description

Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We put people first and are looking for people who are determined to make life better for people around the world.

Eli Lilly Cork is made up of a diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions across Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. The Cork campus offers a premium workspace with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. It also provides in-house People Development services, Educational Assistance, and wellbeing initiatives that enhance the career experience for our colleagues. Lilly Cork is committed to diversity, equity and inclusion (DEI) with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble partners with the Access Lilly initiative to make our environment accessible and inclusive for all.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Role

Associate - Clinical Services and Capabilities

The Clinical Central Services and Innovation (CCSI) organization orchestrates solutions that strategically enhance clinical research awareness and accessibility while increasing diversity and speeding trial execution. This group partners across functions within Clinical Design, Delivery and Analytics (CDDA) and Product Research and Development (PRD) to influence trial design and operationalize innovation solutions to support the execution of clinical trials globally for all business units across all phases of development.

TEVO: Telemedicine and Virtual Orchestration (TeVO) leverages technology to enable flexibility and convenience for patients, investigators, and research staff. The role of TeVO Associate within the Clinical Central Services and Innovation Team will facilitate the delivery and implementation of the TeVO strategy within Lilly’s clinical research portfolio.

Primary responsibilities

• Drive implementation capability processes from trial startup to close out within clinical programs to increase accessibility of clinical trial participants globally.
• Collaborate with cross functional teams to understand clinical program timelines, objectives, and requirements to develop, align and execute implementation strategies to meet/exceed goals.
• Develop operational plans to document roles, responsibilities, and expectations across Lilly and the selected vendor(s).
• Oversee and manage vendor performance on a trial, including TPO qualification process, selection, and oversight.
• Manage and resolve issues in a timely manner. Monitor and track trends to influence and drive solutions and/or process improvements.
• Demonstrate excellent project management skills to manage implementation deliverables and ensure ongoing communication with cross functional business partners.
• Track and collate data related to the delivery and implementation of the CCSI strategy including elements related to budgets, vendor management and/or technology platforms to support reporting and metrics.
• Continuously maintain a state of inspection readiness. Participate and perform duties required for internal and external inspections as well as supporting institutions/investigators and alternative site locations in inspection readiness initiatives.
• Contribute to an inclusive and innovative culture by partnering with business partners and vendors to identify best practices and share learnings.
• Collaborate with study teams, research personnel and TPOs to enhance the experience of study participants and enable optimized strategy delivery.
• Develop and evolve internal and external knowledge of the clinical development landscape and trial process to support the overarching strategy.
• Continually seek and drive process improvement or automation opportunities to reduce cycle time and decrease work effort. Embrace and support quality improvement initiatives.
• Support the development of training materials, job aids and resources for areas of focus.

Minimum Qualification Requirements

• Bachelor’s degree and 1-3 years of experience in project management, clinical drug development or a health care related field.
• Clinical trial knowledge and/or experience and an understanding of drug development.
• Demonstrated high-level end-user computer skills (word processing, tables and graphics, spreadsheets, presentation, and templates).
• Experience in project management, preferably leading a cross functional team.

Other Information / Preferences

• Excellent oral and written communication skills
• Demonstrated strength to build effective networks across functions, organisations, job levels and geographies.
• Strong networking, interpersonal and relationship skills with demonstrated ability to work in teams, across organizational boundaries and achieve results through others.
• Demonstrated ability to manage complex situations through problem-solving, critical thinking and navigating ambiguity.
• Experience in leadership and organisational change management influence at all levels
• Ability to multitask and prioritise
• Experience in vendor management
• Demonstrated experience in data analysis and interpretation
• Flexibility (start / finish time daily)
• Open to potential evening shift work (Mon-Fri only)

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. This is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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