Assistant Store Manager, Calvin Klein - Kildare Village

PVH Corp.; Newbridge; On-site; EUR 32,000 - 46,000; Full time

Job summary

PVH Corp. is seeking an Assistant Manager for our Calvin Klein stores in Ireland. You will lead store teams to deliver exceptional customer service, uphold brand standards, and drive sales and profitability while collaborating with merchandising and store leadership.

Candidates should have supervisory experience in premium or luxury brands, strong communication, and a track record of building a high-performing team. This role emphasizes nimbleness, pace, and inspiring trust on the shop floor.

Qualifications

• You have experience supervising or leading teams in premium or luxury brands.
• You excel in delivering high-quality customer service and store operations.
• You communicate clearly and foster inclusivity within teams.

Responsibilities

• Lead store teams to drive sales, profit, and a superior customer experience.
• Identify opportunities to grow the business and improve performance with cross-functional collaboration.
• Maintain visual merchandising standards and ensure clear VM-store team communication.
• Partner with store management to implement strategies and achieve company standards.
• Ensure staff accountability and build a repeat customer base through outstanding service.
• Conduct regular store walkthroughs to monitor performance, pricing, and inventory.
• Develop weekly action plans from store data and sales reports.
• Assist in recruitment and succession planning for key roles.
• Communicate goals and results to staff and guide improvements.

Skills

People management

Customer service

Communication

Leadership

Job description

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.

As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.

Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.

To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.

The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.

Responsibilities include:

• Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaborating with others.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
• Partner with store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
• Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans.
• Analyze store level reports and create action plans to improve results.
• Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
• Work with the Store Manager to build bench strength for key positions, including possible successors.
• Participate in weekly management meetings alongside other staff meetings.
• Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
• Providing a great customer journey and achieving exemplary mystery shop results.

About YOU

• You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• You’ll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
• You’ll be an effective communicator with the ability to cultivate belonging
• You collaborate to win and recognize and celebrate the contributions and achievements of others.
• You are courageous in giving feedback that promotes positive behavioral change.
• You adapt fast and work with pace.
• You are energetic and inspire trust showing a clear presence on the shop floor.
• You’ll approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions.

#LI-AR1

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary (“PVH”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.