Assistant Staff Officer - Taught Postgraduate Admissions (Confined Competition 2 year Fixed Term)

South East Technological University; Waterford; On-site; EUR 39,000 - 56,000; Full time

Job summary

South East Technological University (SETU) invites applications for Assistant Staff Officer - Taught Postgraduate Admissions. This Grade IV role supports end-to-end processing of EU postgraduate applications using Banner, checks documentation and assesses eligibility.

The postholder liaises with academic departments, issues offers on schedule, handles applicant queries, and ensures data protection and customer service throughout the admissions cycle.

Responsibilities

• The Grade IV Administrative Officer in Taught Postgraduate Admissions supports the end-to-end processing of EU postgraduate applications across SETU.
• The postholder checks documentation and assesses eligibility against entry requirements.
• The postholder liaises with academic departments for decisions and issues offers within agreed timelines.
• The postholder responds to applicant queries by email and phone, and ensures data protection and high standards of customer service throughout the admissions cycle.

Job description

Assistant Staff Officer - Taught Postgraduate Admissions (Confined Competition 2 year Fixed Term)

Confined Competition: This is a confined competition limited to the Education and Training Candidate Sector Pool i.e., eligible administration & library staff within SETU, Technological Universities, Institutes of Technology and Education & Training Boards at specific grades.

• Vacancy I.D.: 042004 - Assistant Staff Officer - Taught Postgraduate Admissions (Confined Competition 2 year Fixed Term)
• Contract: 2-Year Whole-Time Fixed Term Contract
• Salary:The gross salary scale applicable to the grade of Assistant Staff Officer is €39,490 - €56,015 p.a on a full-time basis (rates effective 01/06/2026).

The Grade IV Administrative Officer in Taught Postgraduate Admissions supports the end to end processing of EU postgraduate applications across SETU. The postholder manages applications through application and Banner systems, checks documentation, assesses eligibility against entry requirements, liaises with academic departments for decisions, and issues offers in line with agreed timelines.

The role responds to applicant queries by email and phone, provides clear guidance on fees, deposits and documentation, and ensures accurate data capture and reporting. The postholder works closely with Marketing, Registry and Faculty teams to support recruitment targets and conversion activity, while maintaining high standards of data protection, record keeping and customer service throughout the admissions cycle.

Garda Vetting may be required for particular posts.

SETU is an equal opportunities employer.