Assistant Patient Accounts Manager

Beaumont Hospital; Dublin; On-site; EUR 58,000 - 71,000; Full time

Job summary

Beaumont Hospital is seeking a Grade VI – Assistant Patient Accounts Manager to oversee the Patient Accounts Office at affiliated sites in Dublin 9. This 35-hour full-time role is a temporary specified purpose contract with a salary between €58,477 and €71,442 LSI.

The post reports to the Patient Accounts Manager and requires strong management, HR, and financial reporting capabilities. Responsibilities include organising operations, policy development, staff management, KPI monitoring, and close

Qualifications

• Eligible applicants with Leaving Certificate or equivalent qualifications.
• Relevant third-level qualification at QQI Level 6 or higher is acceptable.
• Experience in health service environments is advantageous.

Responsibilities

• Organise and supervise the Patient Accounts Office operations.
• Develop and implement office policies and procedures.
• Manage staff within the Patient Accounts Team in line with HR policies.
• Allocate tasks and monitor performance to meet deadlines.
• Communicate with Director of Finance and Patient Accounts Manager about income issues.
• Handle insurance queries and KPI reporting with quarterly reviews.

Skills

Medical terminology

Staff management

Staff development

Office management

Microsoft Office

IT skills

Patient Accounts experience

Organisational skills

Interpersonal communication

Problem solving

Education

Leaving Certificate or equivalent

QQI Level 6 or higher

Tools

Microsoft Excel

HR policies software

Job description

Overview

Post Title:

Grade VI – Assistant Patient Accounts Manager

Post Status:

Temporary Specified Purpose Contract

Department

Patient Accounts

Location:

Affiliated sites of Beaumont Hospital, Dublin 9

Reports to:

Patient Accounts Manager

Salary:

Appointment will be made on Grade VI salary scale in line with Government pay policy.

€58,477 to €71,442 LSI

Hours of work:

Full Time 35 hours per week

Closing Date:

12 noon on 9/10/2026

Please note the hospital reserves the right to close the competition early should a substantial number of applications be received.

Responsibilities

Operational Management

• Organise the functions and procedures of the Patient Accounts Office to guide the overall operation of the team.
• Develop and implement office policies by setting up procedures and standards to guide the operation of the office.
• Manage staff within the Patient Accounts Team in accordance with HR policies and procedure.
• Allocate tasks to staff and monitor performance.
• Ensure responsibilities and objectives are clearly defined and understood.
• Manage and implement all staff related issues in accordance with HR policies and procedures.
• Manage sickness and absence in accordance with hospital policy.

Communication

• Develop effective systems of communication within the Patient Accounts Department to ensure team members are kept up to date with organisational priorities, feedback on deadlines and elevate risks.
• The role involves working closely with the Director of Finance and Patient Accounts Manager, providing regular updates on issues relating to the Income of the Hospital.
• The post holder must have the capacity to deal with organisational matters in a confidential and professional manner.

Organisational Planning

• Work with the Patient Accounts Manager on the day to day running of the Department.
• Ensure the progress of various work streams being run by the office, through planning, development and communication.
• Ensure all targets are met with regard to month end procedures / deadlines.
• Ensure all issues relating to insurance queries, escalated patient queries, etc are dealt with in a timely manner.
• Meet with VHI on a quarterly basis to ensure all KPI’s are being met.

Personal Development

• In conjunction with line manager agree learning objectives designated to meet development goals to improve service and participate in weekely meetings with Line Manager

Qualifications

Mandatory

Selection Criteria: Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria.

1. Professional Qualifications, Experience, etc

(a) Eligible applicants will be those who on the closing date for the competition:

(i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, otherstatutory health agencies, or a body which provides services on behalf of the HSEunder Section 38 of the Health Act 2004.

Or

(ii) Have obtained a pass (Grade D) in at least five subjects from the approved list ofsubjects in the Department of Education Leaving Certificate Examination, includingMathematics and English or Irish1. Candidates should have obtained at least GradeC on higher level papers in three subjects in that examination.

Or

(iii) Have completed a relevant examination at a comparable standard in any equivalentexamination in another jurisdiction.

Or

(iv) Hold a comparable and relevant third level qualification of at least level 6 on theNational Qualifications Framework maintained by Qualifications and QualityIreland, (QQI).

Note1:

Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation levelpaper is not acceptable.

Candidates must have achieved these grades on the Leaving Certificate Established programmeor the Leaving Certificate Vocational programme.

The Leaving Certification Applied Programme does not fulfil the eligibility criteria.

and

(b) Candidates must possess the requisite knowledge and ability, including a high standard ofsuitability, for the proper discharge of the office.

2. AgeAge restriction shall only apply to a candidate where s/he is not classified as a new entrant (withinthe meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). Acandidate who is not classified as a new entrant must be under 65 years of age on the first day ofthe month in which the latest date for receiving completed application forms for the office occurs.

3. HealthCandidates for and any person holding the office must be fully competent and capable ofundertaking the duties attached to the office and be in a state of health such as would indicate areasonable prospect of ability to render regular and efficient service.

4. CharacterCandidates for and any person holding the office must be of good character.

Desirable:

• Knowledge of Medical Terminology.
• Proficient in Microsoft packages.
• Experience in management of staff and staff development.
• Proven track record in office management in a healthcare setting.
• Patient Accounts experience.
• Extensive organisational abilities coupled with excellent IT skills.
• Flexibility, problem solving and initiative skills.

• Excellent interpersonal and communication skills.
• Ability to work in a highly pressurised environment.

Informal Enquiries ONLY to:

Name:

Anne Fanning

Title:

Patient Accounts Manager

Email address:

[e-mail]

Telephone:

N/A