Assistant Night Manager

The Doyle Collection Ltd.; Dublin; Híbrido; EUR 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday incl. public holidays

Free meals on duty

Staff discounts on rooms

50% off dining

Cycle to Work scheme

Training & development

Descripción de la vacante

The Westbury, a luxury 5-star hotel in Dublin city centre, seeks an experienced Assistant Night Manager to oversee overnight operations and lead the night team. You will handle guest arrivals and departures, complete the night audit, and ensure safety and service standards are maintained, with a focus on professional, guest‑facing solutions.

This role requires a minimum of two years in a supervisory hospitality position and experience with Opera Cloud; the position offers strong development and

Formación

• Minimum 2 years of supervisory or management experience in hospitality.
• Experience using Opera Cloud.
• Strong leadership, communication, and problem-solving skills.
• Professional, guest-focused and confident handling of complaints.

Responsabilidades

• Oversee front office operations during the night.
• Handle guest arrivals, departures, and queries professionally.
• Complete the night audit and daily reporting.
• Support guest safety and satisfaction, responding to incidents as required.
• Supervise the night team and ensure service standards are maintained.
• Ensure compliance with hotel policies, health & safety procedures, and accurate handovers.

Conocimientos

Leadership

Communication

Problem-solving

Guest-focused

Herramientas

Opera Cloud

Descripción del empleo

We are looking for an experienced and reliable Assistant Night Manager to support the smooth running of overnight operations in a luxury 5-star hotel in Dublin city centre.

Key Responsibilities

• Assist in overseeing front office operations during the night.
• Handle guest arrivals, departures, and queries professionally.
• Complete the night audit and daily reporting.
• Support guest safety and satisfaction, responding to incidents when required.
• Supervise the night team and ensure service standards are maintained.
• Ensure compliance with hotel policies, health & safety procedures, and accurate handovers.

Requirements

• Minimum 2 years' experience in a similar supervisory or management role within hospitality.
• Experience using Opera Cloud.
• Strong leadership, communication, and problem-solving skills.
• Professional, guest-focused, and confident in handling complaints.
• Flexible to work night shifts, including weekends and public holidays.

The perks of working at The Westbury Hotel:

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.