Assistant Manager (Restaurant)

The Louis Fitzgerald hotel LTD; Clondalkin; On-site; EUR 36,000 - 42,000; Full time

Job summary

A family-friendly restaurant is seeking an Assistant Manager to lead front of house operations. The ideal candidate will have recent experience in a high-volume restaurant, strong leadership skills, and knowledge of food safety regulations. This full-time role offers a competitive salary of €39,000 along with various benefits including meals on duty and staff discounts.

Benefits

Competitive salary with bonus potential

Meals on duty

Staff discounts across The Fitzgerald Group

Learning & development opportunities

Career progression

Qualifications

• Experience managing a busy full-service restaurant with over 300 covers/day.
• Leadership experience with at least 15 staff per shift.
• Proven success in managing KPIs and interpreting P&L dashboards.

Responsibilities

• Lead front of house operations and ensure service standards.
• Recruit, train, and coach front of house team.
• Manage business KPIs and execute promotions.

Skills

Recent experience as Assistant/Duty Manager in a busy restaurant

Strong coaching and communication skills

Ability to deliver KPIs

Knowledge of Irish food safety regulations

Competent in cash and stock control

Education

Hospitality management experience in Ireland

Tools

EPOS

Rotaking HR Software

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Assistant Manager (Restaurant)
Employer: Joels Restaurant (part of The Fitzgerald Group)
Location: Joels Restaurant, Naas Road (Exit 1A), Newlands Cross, Dublin 22
Hours: Full-time, permanent (39 hours/week), rostered over 5 days including evenings, weekends, and bank holidays
Salary: €39,000
Benefits: Overtime/TOIL per policy, staff meals on duty, company benefits
Start Date: As soon as available
Positions: 1

About Us

Joels is a high-volume, family-friendly restaurant on the Naas Road serving 300+ covers daily, co-located with the Louis Fitzgerald Hotel. As part of one of Ireland’s largest privately owned hospitality groups, we pride ourselves on warm service, quality food, and operational excellence.

The Role

• Lead Front of House Operations: Ensure brand standards in service sequence, table turns, complaint resolution, and guest recovery.
• People Leadership: Recruit, train, roster, and coach a 30–50 person FOH team; conduct briefings, probation reviews, and performance feedback.
• Commercial Delivery: Manage KPIs (covers, ATV/UPT, labour %, GP, NPS), execute promotions, forecast demand, and optimise seating/turns.
• Compliance & Safety: Ensure adherence to HACCP, allergen controls, H&S, licensing law, age verification, and GDPR.
• Cash & Stock Control: Oversee cash-up, variances, voids/discounts, safe counts; manage ordering, deliveries, wastage, and stocktakes.
• Quality & Brand: Maintain cleanliness, ambiance, and maintenance standards; liaise with BOH for menu execution and service speed.
• Systems: Proficient in EPOS and Rotaking HR Software (rotas, labour cost reporting, leave management, time & attendance reconciliation).

Skills & Experience Required

• Recent experience as Assistant/Duty Manager in a busy full-service restaurant (300+ covers/day) or branded hospitality environment.
• Leadership of 15+ staff per shift; strong coaching, communication, and conflict resolution skills.
• Proven ability to deliver KPIs and interpret weekly P&L dashboards.
• Strong knowledge of Irish food safety (HACCP Level 2+), allergen legislation, and H&S procedures.
• Competent in cash and stock control in high-volume sites.
• Experience with large bookings/functions and family dining concepts.

Qualifications

Experience hospitality management in Ireland. Essential.

What We Offer

• Competitive salary with bonus potential
• Meals on duty
• Staff discounts across The Fitzgerald Group
• Learning & development opportunities
• Career progression