Assistant Manager - Lahinch Road. Ennis

Centra; Ennis; On-site; EUR 32,000 - 42,000; Full time

Job summary

Centra Loughville is seeking an Assistant Manager to support the Store Manager in day-to-day operations, lead the team and maintain excellent customer service and store standards.

You will help drive sales and profitability by achieving KPIs, managing stock, planograms, cash handling and safety in a fast-paced grocery environment. This role offers development opportunities within a growing retail business and a chance to become a key part of the management team.

Qualifications

• 2 years' experience in a relevant position is desirable.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Understanding of how to achieve KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrive in a fast-paced working environment.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment.
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store.
• Manage employee performance, giving regular feedback, recognition and encouragement.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

2 years experience

MS Office

Cash handling

Work ethic

KPIs targets

Brand awareness

Grocery retail

Fast-paced environment

Job description

Main purpose of the role:
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• 2 years€,, experience in a relevant position is desirable
  
• Good knowledge of Microsoft Office (Excel, Word)
  
• Experience balancing cash/tills
  
• Highly driven with a strong work ethic
  
• An understanding of how to achieve KPIs and targets
  
• Commerciality and brand awareness
  
• Passion for grocery retail
  
• Thrive in a fast-paced working environment.

  Main duties:
  

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
  
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
  
• Implement planograms correctly and ensure the correct range is in place in store
  
• Merchandise and present the store to the highest standard
  
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace
  
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment
  
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
  
• Manage employee performance, giving regular feedback, recognition and encouragement
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Understand achieving margins in all departments
  
• Engage with new initiatives and embrace new ways of working.

About the locality:

This is an exciting opportunity to join the growing team at Clancy`s Centra Loughville and take on an important leadership role within a busy and developing retail business.

As Assistant Manager, you will work closely with the Store Manager and business owners to support the day-to-day operation of the store, lead and develop the team, maintain excellent customer service and store standards, and help drive the continued growth and performance of the business.

We are looking for someone who enjoys taking responsibility, working with people and being actively involved in the operation of the store. You will be encouraged to bring ideas, identify opportunities for improvement and take real ownership of your areas of responsibility.

The role offers an excellent opportunity for someone who wants to develop their retail management career. As the business continues to grow and develop, there will be opportunities for further responsibility, professional development and career progression for the right person.

Above all, we want someone who will become a key part of our management team and share our ambition to build a successful, customer-focused store with a great team and a positive working environment.