Assistant Manager

Boots Group; Dublin; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Company Pension

Discretionary annual bonus

25 days holidays

Employee discounts

Company Sick Pay

Tax Saver scheme

24/7 counselling support

Job summary

Boots Group is seeking an Assistant Manager in Dublin to support the Store Leader in delivering excellent customer care and operational standards. You will lead and inspire your team while demonstrating leadership on the shop floor.

The role includes overseeing team performance and development, ensuring efficient service delivery. Experience in community pharmacy and confidence with technology are desirable. Join Boots to foster a positive and inclusive working environment.

Qualifications

• Experience leading a team within a customer-facing setting.
• Understanding how to achieve performance goals through inspiring a team.
• Collaborative personality able to succeed in a team-centered environment.

Responsibilities

• Lead the team to deliver business growth through customer care.
• Responsible for team performance and development via coaching.
• Ensure stock availability and control costs in the store.
• Conduct reviews, audits, and risk assessments for safety.
• Interpret data and insights to adapt to customer needs.

Skills

Team leadership

Customer service

Coaching

Data interpretation

Job description

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.

Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

• You will lead your team to deliver business growth by providing care to our customers and patients
• You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
• Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
• Conduct regular reviews, audits and risk assessments to protect patient and public safety
• Interpret data, trends and insights to work at pace and react to the changing needs of the customer

What you’ll need to have

• Experience leading a team within a customer facing setting
• An understanding of how to achieve performance goals through inspiring and coaching a team
• A collaborative personality and able to succeed in a team-centered environment

It would be great if you also have

• Experience working within community pharmacy
• Confidence with navigating and embracing new technology

Our benefits

• Company Pension
• Discretionary annual bonus
• 25 days holidays per year pro rata (excluding Public Holidays)
• Generous employee discounts and benefit schemes
• Company Sick Pay Scheme
• Tax Saver scheme
• Access to free, 24/7 counselling and support through our Employee Assistance Programme

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you

Why Boots?

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

What's Next?

A member of the Resourcing Team will be in touch with you regarding your application should you be progressing to interview.

We are always open to discussing possible flexible working options and what this may look like for you. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.