Area Manager (Galway/Mayo)

Seetec Group Ltd.; Galway; On-site; EUR 48,000 - 59,000; Full time

Job summary

A leading employment services provider in Galway is seeking an operational manager to lead a local team. The position involves coaching staff, achieving financial targets, and delivering exceptional service. Candidates should have significant management experience in a customer-facing environment and a strong background in people management and operational success. This role offers a competitive salary and numerous benefits including generous leave allowances and a pension scheme.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme

Health Insurance Allowance

Employer Paid Healthcare Cash Plan

Annual Salary Review

Enhanced Maternity/Paternity Pay

Refer a Friend Scheme

Access to retail discounts through BenefitHub

Qualifications

• 3-5 years’ management experience in a customer-facing environment.
• Track record of operational success in a fast-paced, multi-site operation.
• Substantial people management experience with a track record of leading teams.

Responsibilities

• Develop a high-performance culture and drive financial targets.
• Plan and evaluate resource use to achieve performance objectives.
• Oversee delivery of services to meet needs of service users.

Skills

Management experience

Operational success

People management

Budget management

Change management

Labour market knowledge

Stakeholder representation

Knowledge of employment services

Job description

We’ve an exciting opportunity for a talented and enthusiastic operational manager to lead our local team in one of our centres. You’ll be at the frontline of our business, changing lives by identifying and securing sustainable employment opportunities for the long‑term unemployed.

Our people are our greatest assets and we’d like you to coach and mentor our team to fulfil their potential and deliver superior performance and ensure an exceptional level of service for our clients and contracting authorities.

Ideally you’ll currently operate as a middle manager within the retail or contract services sectors and be ready to take your next step in your career. We need your strong interpersonal skills and your excitement of meeting new challenges in a different and rewarding sector. Some experience of developing collaborative relationships with stakeholders would be of benefit too.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of €48,000 to €58,500 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets

There’s also the opportunity to progress your career!

Interested? There’s an easy way to apply below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01‑8608200 or [phone].

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee‑owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee‑owned.

What our people say

Location: Galway and County Mayo

Hours: 37.5 hours a week. Monday to Friday 8.30am to 5.30pm

Closing Date: 3 December 2025

Key Responsibilities

• Develop a high‑performance culture, driving financial targets as set out in the budget. Consciously create a workplace culture that is consistent with Seetec’s culture and that emphasises the identified mission, vision, guiding principles, and values of the organisation.
• Plan, allocate and continually evaluate use of resources, ensuring optimum use of staff and property to achieve performance and financial targets and an exceptional quality of service.
• Oversee the effective delivery of employer services to meet the prevailing needs of service users.
• Deliver new contracted services allocating resources and multiple contractual requirements effectively.
• Maintain a quality service by enforcing quality and customer service standards; undertaking regular compliance checks; analysing and resolving quality and customer service problems; identifying trends; recommending, implementing and evaluating system and process improvements.

Skills and Experience

• 3-5 years’ management experience in a customer‑facing environment.
• Track record of operational success, achieving contracted targets in a fast paced, multi‑site operation.
• Substantial people management experience with a demonstrable track record of leading and motivating a team, managing performance and staff development.
• Proven ability to manage budgets to optimise outcomes and meet financial targets.
• Track record of managing change and implementing new initiatives whilst maintaining / improving performance and quality standards.
• Strong knowledge of local and national labour market issues and the impact on employment opportunities.
• Previous experience of representing the business to external stakeholders and building mutually beneficial partnerships.
• Knowledge of the contracted services, employment support, training or recruitment industries.

Additional Information

SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social Protection) to assist the long‑term unemployed in returning to the workforce through upskilling and job brokering.

Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo.

Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values.

Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.