AI-Driven Transformation & Process Excellence Lead

3100 Accenture Limited Company; Dublin; On-site; EUR 90,000 - 140,000; Full time

Job summary

Accenture is seeking a senior AX designer to own the full process transformation cycle, embedding AI into future-state workflows and guiding adoption. You will lead client discovery, present recommendations to senior leadership, and shape operating models with practical, human-centered AI agent experiences.

You will coach junior practitioners, contribute to proposals, and drive benchmarking analyses grounded in industry knowledge, ensuring delivery excellence across client engagements.

Qualifications

• Experience in process excellence, process redesign, or management consulting.
• Ability to lead client discovery workshops and present to senior leadership.
• Proven benchmarking and change-impact assessment experience.
• Experience using AI-assisted tools for benchmarking or workshops.
• Experience designing future-state processes with AI, including operating model changes.
• Experience integrating AI and automating business process design.
• Deep expertise delivering projects in at least one industry domain.
• Applied knowledge of AI design principles and human-agent handoffs.

Responsibilities

• Embed AI into future state design for clients and team workflows.
• Lead future-state process specification, AI integration design, and adoption planning.
• Run client discovery workshops and defend recommendations to senior leadership.
• Drive benchmarking analyses and change-impact assessments.
• Facilitate design thinking sessions and cross-functional co-creation workshops.
• Connect operating model to future-state processes to drive practical transformations.
• Coach junior practitioners on redesign methods and AI design principles.
• Contribute to business development and co-author proposals.

Skills

Process redesign

Executive communication

Workshop facilitation

AI integration design

Domain knowledge

Business development

Education

Bachelor's Degree or equivalent

Job description

Accenture is seeking a senior AX designer to own the full process transformation cycle, embedding AI into future-state workflows and guiding adoption. You will lead client discovery, present recommendations to senior leadership, and shape operating models with practical, human-centered AI agent experiences.

You will coach junior practitioners, contribute to proposals, and drive benchmarking analyses grounded in industry knowledge, ensuring delivery excellence across client engagements.