Agri Supervisor

ArraTipp; Munster; On-site; EUR 35,000 - 50,000; Full time

Job summary

A leading agricultural retail firm in Munster is seeking an experienced Agri Supervisor to join their Commercial Sales Team. The ideal candidate will have at least 3 years of relevant experience in Agri retail sales and exceptional communication skills. Responsibilities include providing technical support to the sales team, achieving sales targets, and delivering outstanding customer service. This role requires a proactive attitude and a commitment to continuous learning. Competitive compensation and opportunities for growth are included.

Qualifications

• Minimum 3 years experience in Agri retail sales.
• Exceptional written and verbal English communication skills.
• Strong customer service orientation.
• Ability to work independently and on own initiative.
• Advanced computer skills, especially in Microsoft and core IT applications.
• Deep knowledge of agricultural products.
• Commercially aware with strong market insight.
• Maintaining a focus on customer satisfaction in a busy environment.
• Detail-oriented with a commitment to quality.
• Eager to learn and develop skills on the job.
• Coaching experience beneficial.

Responsibilities

• Communicate effectively with staff, customers, and suppliers.
• Support the field sales team technically.
• Achieve sales targets with the field team.
• Handle inbound calls with efficiency.
• Build technical knowledge for better customer service.
• Attend technical training events.
• Deliver outstanding customer service experiences.
• Provide tailored solutions for customers' farming needs.
• Participate in seasonal sales campaigns.
• Maintain accurate inventories and timely restocking.
• Resolve customer complaints professionally.
• Serve as a brand ambassador.
• Lead by example and assist team members.
• Monitor competitor activities for business opportunities.
• Attend conferences for training and supplier interaction.
• Manage Health and Safety responsibilities.
• Develop leadership abilities with personal growth.
• Adapt and support store needs especially during peak times.

Skills

Agri retail sales experience

Excellent English communication skills

Customer service focus

Ability to work on own initiative

Computer skills

Superior product knowledge

Commercial awareness

Positive attitude

Attention to detail

Coaching experience

Tools

Microsoft

IT programs

Job description

Business Sector

Retail Trading

Job Title

Agri Supervisor

Job Purpose

Agri-Trading Division are pleased to invite applications from experienced & ambitious persons to join the Commercial Sales Team in the role of Agri Supervisor. This is an exciting opportunity for the right person to be part of a professional team that is committed to the delivery of the highest customer service. The successful candidate will be based in the O'Brien Street, Tipperary Town branch working as a key part of the inside Sales and Marketing Function to grow sales in conjunction with field-based team through proactive engagement and technical support across our customers and suppliers.

Reporting To

Retail Store Manager

Location

O'Brien Street

Responsibilities

• Communicating professionally and effectively with staff, customers, clients and suppliers.
• Be a key technical support function to the field sales team & work closely with them to achieve objectives.
• Achieve targets in conjunction with field sales teams – budgets provided across feed, fertiliser and farm requisites.
• Provide flexible coverage of inbound calls and achieve determined metrics – weekly calls and sales targets, campaign targets.
• Build your technical knowledge to better serve our co‑op members through animal nutrition, grassland management, crop agronomy and other key areas as required.
• Attend and participate in Technical Training events where required.
• Provide a "best in class" customer service experience to all ArraTipp customers.
• Proactively offer "best fit" solutions to customers in relation to their farming needs.
• Actively partake in all seasonal sales campaigns to drive sales & revenue for ArraTipp.
• Driving profitable sales and consistent results.
• Achieve Kpi monthly/yearly targets.
• Executing store specific plans.
• Contribute to team meetings to drive the business forward.
• Organize store specific promotions and execute the set‑up.
• To support the development of categories & key lines.
• Working with store management on market research to ensure we provide best product range for our customers' needs.
• Cross selling products increasing purchase amounts.
• Maintaining accurate inventory and books to ensure stock loss is within budget.
• Effective and timely re‑stocking of the store.
• Dealing with all customer queries including telephone queries in an efficient and professional manner.
• Processing payment and dealing with customer point of sales enquiries.
• Improve & maintain a high‑quality standard of store presentation.
• Effective communication channels put in place with other team members.
• Resolve common customers complaints.
• The ability to be a brand ambassador for the company.
• Using own experience and skill set to guide and help other team members.
• Competitor visits to check for opportunities for our business to develop.
• Attend sales conferences to meet suppliers and gain expert training.
• Follow and complete any Health and Safety tasks allocated by management.
• Developing own leadership capabilities through the use of own personal development plan.
• Be flexible during peak times and adjust to support the stores' needs to deliver the best results.
• Engage and network with other stores to share ideas and help support growth.
• Be flexible to work across various departments and other ArraTipp retail stores.

Qualifications / Skills Required for this role

• 3 years previous relevant Agri retail sales experience.
• Excellent English communication skills (both written and verbal).
• Great customer service focus.
• Ability to work on own initiative.
• Computer skills with advance levels in Microsoft and core systems or similar IT programs.
• Superior product knowledge.
• Commercial awareness.
• Maintain a positive attitude and focus on customer satisfaction in a fast‑paced environment.
• Attention to detail.
• Passionate individual that is willing to learn on the job.
• Coaching experience.

Note: As with all positions, due to the nature of our business, key responsibilities and competencies will evolve and change over time.