Administration Executive - Kilkenny

Howden; Kilkenny; On-site; EUR 28,000 - 34,000; Full time

Job summary

Howden Ireland in Kilkenny is seeking an Administration Executive to support daily admin tasks and to progress within the department to Account Executive over time. The role is fully office-based and located in Kilkenny.

You will assist Account Executives, handle submissions and data entry, manage documents and post, and liaise with Credit Control. A background in administration (1–2 years) and an ambition to pursue an insurance qualification (APA within 12 months) are desirable.

Qualifications

• Extremely well organised with excellent time management skills.
• Ability to work on own initiative, meet deadlines and work under pressure in a busy environment.
• Innovative and collaborative.
• Flexible and results driven.
• Willingness to progress within the team to Account Executive level.
• Aptitude for learning involves working towards an insurance qualification with APA within 12 months.
• 1-2 years previous experience in an administration role desirable.
• Previous experience working in the Insurance Industry preferable but not essential.

Responsibilities

• Follow good practice to ensure the client's best interests are served.
• Assist Account Executives with administration and support functions: prepare submissions, input data, scan documents, issue documents, mid-term adjustments, finance, screen calls and direct to the correct Executive.
• Liaise with Credit Control on finance issues as required.
• Prepare daily post for collection and provide weekly updates on post arrears.
• Adhere to Compliance and Health & Safety policies and to the Employee Handbook and Procedures Manual.
• Effective diary management on the system to meet customer, compliance and quality needs.

Skills

Organised

Time management

Initiative

Innovative

Collaborative

Flexible

Results driven

Education

Insurance qualification APA

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Based in our Kilkenny Office, Howden Ireland are delighted to have a vacancy as an Administration Executive who will support the team with all matters and will be an integral part of the organisation. This role is fully office based.

About the role

To provide full support in all administration matters with the ability to progress within the department and take on additional role responsibilities such as handling client accounts within a relatively progressive period of time.

Key Responsibilities

At all times to follow good practice in ensuring the client's best interests are served.

Assist Account Executives with all administration and support functions in a timely manner: - preparation of submissions, input of data, scanning of documents, issue of documents, mid-term adjustments, finance, carry out functions as requested by Account Executive, screen calls and direct to correct Executive.

Liaise with Credit Control on finance issues as required.

Company daily post prepared for collection.

Provide update on post arrears on weekly basis.

Adhere to Compliance as outlined in Employee Handbook and Procedures Manual.

Adhere to Health & Safety policy.

Effective diary management on the system to ensure customer, compliance and quality purposes are met.

About You:

Extremely well organised with excellent time management skills.

Ability to work on own initiative, meet deadlines and work under pressure in a busy environment.

Innovative and collaborative.

Flexible and results driven.

Willingness to progress within the team to Account Executive level.

Aptitude for learning involves specifically working towards an insurance qualification over a specified period of time, with APA in Personal General Insurance achieved within 12 months.

1-2 years previous experience in an administration role desirable.

Previous experience working in the Insurance Industry preferable but not essential.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 500 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent