Administration Executive - Clonmel

Howden Group; Clonmel; On-site; EUR 26,000 - 38,000; Full time

Job summary

Howden Ireland is seeking an Administration Executive to support a busy team, based in Clonmel. The role offers a clear path to Account Executive with structured development and insurance qualification progress over 12 months.

You will handle submissions, data entry, document handling, and finance tasks while maintaining compliance and strong customer service in a fully office-based environment.

Qualifications

• 1–2 years in an administration role is desirable.
• Willingness to progress within the team to Account Executive level within a defined period.
• Aptitude for learning insurance qualification (APA) within 12 months.
• Experience in the Insurance Industry is preferable but not essential.

Responsibilities

• Follow good practice to ensure the client’s best interests are served.
• Assist Account Executives with submissions, data entry, document scanning, issue of documents, mid-term adjustments, and finance; screen calls and direct to the correct Executive.
• Liaise with Credit Control on finance issues.
• Prepare daily post for collection.
• Provide weekly updates on post arrears.
• Adhere to Compliance as outlined in the Employee Handbook and Procedures Manual.
• Adhere to Health & Safety policy.
• Effectively manage the diary to meet customer, compliance, and quality requirements.

Skills

Time management

Organised

Independent work

Innovative

Collaborative

Flexible

Career progression

Insurance studies

Education

APA in Personal General Insurance

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Based in our Clonmel Office, Howden Ireland are delighted to have a vacancy as an Administration Executive who will support the team with all matters and will be an integral part of the organisation. This role is fully office based.

About the role

To provide full support in all administration matters with the ability to progress within the department and take on additional role responsibilities such as handling client accounts within a relatively progressive period of time.

Key Responsibilities

• At all times to follow good practice in ensuring the client’s best interests are served.
• Assist Account Executives with all administration and support functions in a timely manner: preparation of submissions, input of data, scanning of documents, issue of documents, mid-term adjustments, finance, carry out functions as requested by Account Executive, screen calls and direct to correct Executive.
• Liaise with Credit Control on finance issues as required.
• Company daily post prepared for collection.
• Provide update on post arrears on weekly basis.
• Adhere to Compliance as outlined in Employee Handbook and Procedures Manual.
• Adhere to Health & Safety policy.
• Effective diary management on the system to ensure customer, compliance and quality purposes are met.

About You:

• Extremely well organised with excellent time management skills.
• Ability to work on own initiative, meet deadlines and work under pressure in a busy environment.
• Innovative and collaborative.
• Flexible and results driven.
• Willingness to progress within the team to Account Executive level.
• Aptitude for learning involves specifically working towards an insurance qualification over a specified period of time, with APA in Personal General Insurance achieved within 12 months.
• 1-2 years previous experience in an administration role desirable.
• Previous experience working in the Insurance Industry preferable but not essential.

About Howden Ireland

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ. For more information, please visit About Us | Howden Ireland (howdengroup.com).

What do we offer in return?

A career that you define.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.