Accommodation Porter

The Fleet Hotel; Dublin; On-site; EUR 25,000 - 30,000; Full time

Job summary

A boutique style hotel in Dublin seeks an Accommodation Porter to maintain the cleanliness of guest areas and provide exceptional service to visitors. The ideal candidate will ensure a pleasant stay for guests by responding promptly to their needs, maintaining a high standard of cleanliness, and supporting the hotel team. Flexibility in working hours is essential as the hospitality industry often requires varied shift patterns.

Benefits

Competitive rate of pay

PRSA pension scheme

Career progression opportunities

Digital Wellness Programme

Complimentary meals on duty

Discounted stays and dining for friends and family

Employee Rewards & Recognition

Qualifications

• Ability to clean and maintain guest areas to a high standard.
• Strong interpersonal skills to interact with guests.
• Willingness to work varying shifts.

Responsibilities

• Maintain cleanliness in guest bedrooms and public areas.
• Report maintenance defects affecting guest experience.
• Assist guests with their needs and requests.

Skills

Attention to detail

Customer service

Communication

Job description

About The Fleet

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliners for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewleys Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliners for generations.

PRIMARY OBJECTIVE OF POSITION

You will be responsible for the cleaning, service and maintaining of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.

Role Responsibilities

• To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
• To follow established company standards as per the standard operating procedures.
• To clean and maintain all public areas.
• To operate these vehicles safely and according to instructions.
• To conduct deep clean service as per standard operating procedures and frequency.
• To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.
• To ensure that all guests privacy and comfort requests are responded to immediately.
• To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
• Anticipate guests needs, respond promptly and acknowledge all guests.
• To communicate effectively with all other team members.
• To adhere to all systems and procedures in place.
• Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.
• To participate in training programmes as required.
• To clean guest areas, public toilets, corridors and reception areas
• To maintain store rooms in a clean and tidy condition at all time.
• To report all lost property and maintenance issues to Accommodation Management
• To greet all guests in a warm and a friendly manner
• To ensure all bed linen and towels are removed from Corridors
• All rubbish and waste removed from the Corridors
• Ensuring linen is sent to the correct area
• Cleanliness of the corridor area at the end of each shift
• Be prepared to carry out any additional duties as directed to you by the Accommodation Manager

Perks and Benefits of working at The Fleet Hotel

• Competitive rate of pay
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, meals on duty including breakfast, lunch & dinner
• Discounted Stays & Dining for Friends and Family: Enjoy exclusive reduced rates on accommodation and dining across all Windward Hotels, with both city and resort destinations available for your loved ones.
• Employee Rewards & Recognition: Be part of a workplace that values your contribution, with recognition initiatives such as Employee of the Quarter awards, appreciation events, and occasional surprise treats to celebrate our teams achievements.

About Windward Management

The Fleet Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work‑life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Join Us Today as an Accommodation Porter!