Waitress / Service Staff for New Branch Japanese Restaurant at Fairmont Hotel

Hakuryu Omakase; Jakarta Utara; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading Japanese restaurant in Jakarta is seeking enthusiastic Service Staff to provide a warm welcome and attentive service for guests. This role involves greeting and serving guests, taking orders, and maintaining a clean dining area. Ideal candidates will have at least 2 years of service experience, excellent communication skills, and a positive attitude towards customer service. Opportunities for career growth and development await in a supportive team environment.

Benefits

Competitive pay

Training and development

Career growth opportunities

Qualifications

• Minimum 2 years of experience in a service role, preferably in hospitality.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for customer service.

Responsibilities

• Greet and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately and deliver them promptly.
• Maintain cleanliness, presentation, and organization of the dining area.

Skills

Customer service

Communication skills

Teamwork

Ability to work under pressure

Job description

Waitress / Service Staff for New Branch Japanese Restaurant at Fairmont Hotel

We are looking for enthusiastic Service Staff to join our team for new branch Japanese Restaurant at Fairmont Hotel Senayan by Hakuren Group. In this role, you’ll be the face of our restaurant, ensuring every guest enjoys a warm welcome, attentive service, and a memorable dining experience. Based in Jakarta, this is a great opportunity to grow your career in hospitality while working with a dynamic and supportive team.

Key Responsibilities

• Greet and serve guests in a friendly and professional manner
• Take food and beverage orders accurately and deliver them promptly
• Maintain cleanliness, presentation, and organisation of the dining area
• Provide recommendations and menu knowledge to enhance the guest experience
• Anticipate guest needs and respond quickly to requests or concerns
• Work closely with colleagues and managers to ensure smooth operations
• Assist in setting up and closing the restaurant floor as required

What We’re Looking For

• Minimum experience of 2 years in a service role, preferably in hospitality (5* Hotel or Restaurant)
• Strong communication and interpersonal skills
• A positive attitude with a genuine passion for customer service
• Ability to work well under pressure in a fast‑paced environment
• Professional appearance and a commitment to teamwork
• Flexibility to work evenings, weekends, and holidays

What We Offer

• Competitive pay with potential for performance‑based incentives
• Training and development to build your hospitality skills
• A supportive work environment with opportunities to grow within Hakuren Group

About Us

Hakuren Group is one of Jakarta’s leading names in Japanese fine dining and hospitality. We are dedicated to delivering memorable guest experiences and setting the benchmark for service excellence. We believe in creating a collaborative and forward‑thinking workplace where our people can grow and succeed.