Waiters/Waitresses (incl. Banq Asst.) - Bobobox FnB Business

Bobobox; Cipanas; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A luxury hospitality provider is seeking dedicated service staff in Cipanas, Indonesia. Responsibilities include providing exceptional guest service, accurately taking food and beverage orders, and ensuring a top-notch dining experience. Candidates should have a diploma in hospitality or related training, with at least one year of experience, preferably in luxury or fine dining. Strong communication skills and a positive attitude are essential to create a welcoming environment.

Qualifications

• Minimum 1 year of experience in restaurant or hotel service.
• Luxury dining experience is preferred.
• Basic knowledge of food, beverages, and etiquette.

Responsibilities

• Ensure warm, professional guest service during visits.
• Anticipate and respond to guest needs effectively.
• Accurately take and deliver food orders with precision.

Skills

Excellent communication

Attention to detail

Teamwork

Time management

Interpersonal skills

Education

Diploma or equivalent, hospitality training

Job description

What you will do:

• Ensure every guest receives warm, professional, and attentive service throughout their visit or event
• Anticipate and promptly respond to guest needs, requests, or concerns to maintain high satisfaction levels.
• Accurately take food and beverage orders and relay them to the kitchen/bar with precision
• Deliver orders promptly while ensuring correct presentation, temperature, and portioning
• Maintain cleanliness, organization, and proper setup of assigned tables or banquet/event areas
• Prepare table settings, glassware, and utensils in accordance with service standards
• Collaborate effectively with kitchen, bar, and fellow service staff to ensure smooth service flow
• Assist in banquet setup, service, and breakdown according to event requirements
• Follow hygiene, safety, and operational procedures consistently

You will fit in this job if you:

• Diploma or equivalent, hospitality or F&B training is an advantage
• Minimum 1 year of experience in a restaurant, hotel, or banquet service role.
• Luxury or fine-dining experience preferred
• Excellent communication and interpersonal skills with a warm, guest-focused approach
• Attention to detail in service, presentation, and order accuracy
• Basic knowledge of food, beverages, and service etiquette
• Strong time management abilities in a fast-paced environment.
• Professional appearance and grooming aligned with the Bobobox FnB business's luxury standards
• Positive attitude, teamwork orientation, and willingness to assist across functions.
• Ability to remain calm and courteous under pressure.
• Flexibility to work shifts, weekends, and public holidays.