Visa Services Operations Lead

PT VFS Services Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading outsourcing service provider in Kota Medan is looking for a Data Entry Specialist. The role involves reviewing visa applications, addressing customer queries, and ensuring accurate data management and cash handling. Candidates should have a minimum Bachelor's degree and proficiency in English, along with experience in data entry. This position supports effective document logistics and maintains service quality within mandated turnaround times.

Qualifications

• Minimum Bachelor's degree (S1) in any field.
• Experience in Data Entry.
• Proficiency in written and spoken English.

Responsibilities

• Review documents and collect applications for visa processing.
• Address customer/applicant queries in person or via email and telephone.
• Handle cash and bank transactions when assigned, ensuring 100% accuracy.
• Record and maintain all application data with zero errors.
• Oversee the administration and logistics of documents delivery.
• Ensure all processes are completed within the mandated turnaround time.

Skills

Data Entry

Written communication in English

Spoken communication in English

Education

Bachelor's degree (S1) in any field

Job description

A leading outsourcing service provider in Kota Medan is looking for a Data Entry Specialist. The role involves reviewing visa applications, addressing customer queries, and ensuring accurate data management and cash handling. Candidates should have a minimum Bachelor's degree and proficiency in English, along with experience in data entry. This position supports effective document logistics and maintains service quality within mandated turnaround times.