Virtual Customer Service - Sales Administrator

RecruitGo; Indonesia; Remote; IDR 100.000.000 - 200.000.000; Part time

Job summary

A leading Employer of Record company is seeking a proactive Virtual Admin/Sales Assistant to support sales operations and ensure customer satisfaction. This remote position offers the chance to work during Sydney business hours, with a salary of 35,000 Php for a part-time role of 20 hours per week. Ideal candidates should have proven experience in virtual assistance, strong communication skills, and proficiency in tools like Shopify. Join a diverse team where your contributions are valued and opportunities for growth are plentiful.

Benefits

Flexible work hours

Supportive team environment

Inclusive workplace

Qualifications

• Proven experience as a Virtual Admin or Sales Assistant, preferably in ecommerce.
• Capacity to work independently and manage time effectively.

Responsibilities

• Manage customer inquiries via email or phone.
• Assist with order processing and coordination with suppliers.
• Update and maintain product listings on Shopify.
• Conduct inbound and outbound sales calls and emails.

Skills

Strong communication skills

Proficiency in Microsoft Office

Excellent time management

Tools

Shopify

Google Suite

Job description

About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview

RecruitGo is looking for a proactive Virtual Admin/Sales Assistant who’s eager to grow long‑term with our team and contribute to delivering outstanding customer service and operational excellence in a dynamic online retail environment.

As part of our expanding team, you’ll play a key role in supporting sales operations, managing customer communications, and ensuring a seamless experience for our customers. There’s potential for a full‑time position for the right person as we continue to grow.

Responsibilities

• Manage customer inquiries via email or phone with professionalism and care
• Assist with order processing, quoting, and coordination with suppliers
• Update and maintain product listings on Shopify
• Handle administrative tasks including scheduling, data entry, and reports
• Follow up on leads and abandoned carts to boost sales and engagement
• Conduct inbound and outbound sales calls and emails
• Perform other ad hoc tasks as needed

Requirements

• Proven experience as a Virtual Admin or Sales Assistant, preferably in ecommerce
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office, Google Suite, or equivalent tools
• Excellent time management and ability to work independently

Home Office Requirements

Please apply only if you meet the following:

• Working headset with clear audio quality
• Stable internet connection (25–50 Mbps minimum)
• Updated computer system (Windows 10+ or macOS Monterey 12.0+)
• Quiet workspace free from background noise
• Backup power/internet plan in case of outages

Nice-to-Haves

• Familiarity with Shopify or similar ecommerce platforms
• Knowledge of assistive technology or mobility products
• Strong Excel skills

Why RecruitGo?

RecruitGo seamlessly links world‑class business partners with top‑tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

• Salary: 35,000 Php
• Work Set up: Remote
• Work Schedule: Sydney, Australia business hours (AEST) from 10 am to 3 pm. 1 hr break 12 to 1 pm Syd time. 20 hours/week
• Working Device: Candidate own equipment
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.