Villa FNB Manager

Nusantara Global Partners; Jakarta Utara; On-site; IDR 120.000.000 - 150.000.000; Full time

Job summary

A luxury villa management company in Jakarta Utara seeks an experienced Villa Manager to oversee daily operations. The role involves ensuring exceptional guest experiences, managing staff, and maintaining property standards. Ideal candidates should have 2-3 years in property management, strong leadership skills, and a problem-solving mindset. Flexibility in working hours is required.

Qualifications

• Minimum 2-3 years experience in villa/hotel/property management.
• Good communication skills (English required; Bahasa Indonesia preferred).
• Willing to work flexible hours, weekends, and holidays.

Responsibilities

• Oversee daily operations of the villa.
• Ensure property is well-maintained, clean and functioning.
• Recruit, train, and manage villa staff.

Skills

Leadership and organizational skills

Good communication skills

Problem-solving mindset

Job description

We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.

Key Responsibilities

• Oversee daily operations of the villa
• Ensure property is well-maintained, clean and functioning
• Supervise housekeeping, gardening, security, and maintenance
• Staff Management – Recruit, train, schedule, and manage villa staff; Monitor staff performance and maintain discipline; Conduct regular meetings with staff
• Guest Services – Ensure VIP-level hospitality services; Handle guest in & out; Manage guest requests and complaints professionally
• Maintenance & Inventory – Schedule routine maintenance and inspections; Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience; Track and restock supplies; Manage villa budget and expenses; Handle petty cash and invoices; Prepare operational reports

Requirements

• Minimum 2-3 years experience in villa/hotel/property management
• Strong leadership and organizational skills
• Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)
• Problem-solving mindset and attention to detail
• Willing to work flexible hours, weekends and holidays

Personality Traits

• Honest & trustworthy
• Calm under pressure
• Customer-oriented