Travel Consultant

PT. Jembatan Indonesia Jepang; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A travel consulting company in Jakarta Utara is seeking a Travel Consultant to handle client inquiries and design customized travel itineraries. The role involves coordinating with clients and internal teams, maintaining professional communication, and building strong client relationships. Candidates should have a background in tourism or hospitality, along with relevant sales and customer service experience. The ability to manage multiple tasks and work under pressure is essential.

Qualifications

• Graduated from Tourism, Travel, Hospitality, or a related field.
• Experience in sales, travel consulting, or the tour & travel industry is preferred.
• Ability to manage multiple inquiries effectively.

Responsibilities

• Design customized travel itineraries based on client needs.
• Coordinate with internal teams and clients.
• Build and maintain strong client relationships.

Skills

Sales experience

Travel consulting

Customer service

Problem-solving

Organizational skills

Education

Graduated from Tourism, Travel, Hospitality, or related field

Tools

Microsoft Office

Job description

The Travel Consultant supports the sales process by handling client inquiries, preparing customized itineraries and quotations, and assisting clients from consultation to booking confirmation.

Responsibilities

• Design customized travel itineraries based on clients’ needs and preferences.
• Coordinate with internal teams and clients.
• Maintain clear and professional communication with clients before, during, and after the trip.
• Build and maintain strong client relationships.
• Handle customer feedback and assist in resolving issues or complaints professionally.

Requirements

• Graduated from Tourism, Travel, Hospitality, or a related field.
• Experience in sales, travel consulting, or the tour & travel industry is preferred.
• Experience in tour planning or travel coordination.
• Well-organized, detail-oriented, and able to manage multiple inquiries.
• Ability to work effectively under pressure while managing multiple tasks and deadlines.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Travel Consultant?

Do you have experience in a sales role?

Do you have customer service experience?

Which of the following Microsoft Office products are you experienced with?

Hospitality & Tourism 1-10 employees

Japanect was founded in 2017. With the philosophy of “Continuously creating value between Indonesia and Japan,” Japanect is engaged in the travel to Japan business, which handles travel to Japan, and consulting business, which supports Japanese companies in Indonesia.