Textile E-commerce Account Manager Intern

TikTok; Jakarta Pusat; On-site; IDR 33,480,000 - 44,640,000; Full time

Job summary

TikTok is seeking an Account Management Intern to support the Textile category in TikTok Shop and Tokopedia. This role blends Account Management, Creator Growth, and E-commerce Operations as you collaborate with sellers and top creators.

You will gain hands‑on experience managing seller relationships, driving growth initiatives, and executing category projects within TikTok Shop in a fast‑paced environment.

Qualifications

• Fluent in Bahasa Indonesia and proficient in English, both written and verbal.
• An outstanding appreciation for accuracy of information and clean, perfect formatting
• Highly motivated to learn about social commerce, enthusiastic and shows initiative
• Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools
• Currently pursuing a Bachelor's degree in any major

Responsibilities

• Support the acquisition, onboarding, and incubation of potential sellers within the Textile category.
• Manage creator communities and maintain strong relationships with top short‑video creators, supporting product seeding, sample distribution, and campaign communications.
• Drive creator incubation initiatives by increasing product supply, expanding category coverage, and supporting the conversion of short‑video creators into livestream creators.
• Plan and execute regular livestream sessions in collaboration with creators and cross‑functional teams to support category growth and business objectives.
• Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks.
• Communicating with sellers to ensure that all of their needs are understood and addressed.
• Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.
• Other admin‑related work and troubleshooting.

Skills

Bahasa Indonesia

English

Analytical skills

Microsoft Office

Google Workspace

Education

Bachelor's degree

Job description

TikTok is seeking an Account Management Intern to support the Textile category in TikTok Shop and Tokopedia. This role blends Account Management, Creator Growth, and E-commerce Operations as you collaborate with sellers and top creators.

You will gain hands‑on experience managing seller relationships, driving growth initiatives, and executing category projects within TikTok Shop in a fast‑paced environment.