TELEMARKETING MANAGER (ENGLISH SPEAKER)

Pengiklan Anonim; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sales company in Jakarta Utara is seeking a Telemarketing Manager to lead and inspire a team of telemarketers. You will be responsible for making outbound calls, meeting sales quotas, and ensuring excellent customer service. The ideal candidate has at least 5 years of experience in telemarketing, particularly in the retail sector. Fluency in English is essential for this role.

Qualifications

• At least 5 years of experience in the related field, preferably in retail.
• Results-driven with persistence and strong telephone sales skills.
• Ability to manage and train telemarketing agents.

Responsibilities

• Cold calling and making outbound calls to potential customers.
• Meeting sales targets and quotas for calls.
• Managing and training telemarketing agents.

Skills

Sales strategies

Customer service

Time management

Lead generation

Motivating sales team

Job description

Cold calling and making multiple outbound calls to potential customers

Performing Customized targeted sales strategies

Meeting all quotas for cold, inactive and active calls

Facilitating future sales and meeting or exceeding future sales

Build relationship with customers through good customer service and explanation on what the products do and how they can benefit from the brand

Achieve sales target set by the company

Answering potential customer’s questions and follow up

Maintaining records call, collect and update information

Ensuring that minimum calling and client booking expectations are met on a daily, weekly, and monthly basis

Manage telemarketing agents

Qualifications:

At least 5 years experiences in the related field for this position (especially in retail industry)

Results driven, persistence, time management, telephone outbound cold calling telephone sales, motivating for sales training

Ability to source leads generation

Must be able to run call centre with result

Must demonstrate leadership to motivate sale telemarketers to achieve quota daily

Must be able to conduct selection to interviewing and hiring the right telemarketers

Must be able to conduct training on what to sell and what product and service sell over the phone

Only English Speaker will be hired

How many years' experience do you have as a Telemarketing Manager?

What's your expected monthly basic salary?

How would you rate your English language skills?

Which of the following types of qualifications do you have?

How many years' experience do you have in the retail industry?

Have you worked in a call centre before?

Do you have customer service experience?