Technician Lead

C&W Services (S); Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

Cushman & Wakefield in Jakarta is seeking a Technician Lead to supervise the hard-services technician team in the CGK availability zone. The role translates the Chief Engineer's maintenance plan into on-site execution and ensures technicians meet client maintenance, work-order, documentation and KPI requirements.

The role requires 5+ years as a senior technician or team lead in data centres, with at least 2 years leading a technician team, and relevant electrical/mechanical qualifications.

Qualifications

• Minimum 5 years' experience as a senior technician or technical team lead in data centres or critical facilities.
• At least 2 years leading a technician team.
• Relevant diploma, vocational or technical qualification in Electrical, Mechanical or Building Services.
• Certifications: Teknisi K3 Listrik.
• TKBT 1 certification.
• Working at Height certification.
• Scaffolding Operator certification.
• Manufacturer-trained fire system certification.
• First Aid and Fire Fighting Class D certification.

Responsibilities

• Lead and allocate the technician team for daily inspections, PPM, corrective works, vendor support and operational requests.
• Create and coordinate permits to work and confirm required MOPs, risk assessments, PPE and work-control documentation before activities begin.
• Track PPM and work-order schedules, ensure work is completed accurately and on time in accordance with approved MOPs, client maintenance guidelines and OEM requirements, and elevate delays or abnormal findings with a documented reason and mitigation plan.
• Review technicians' job updates, readings, checklists, photographs and service reports before work-order closure, ensuring all work orders raised four weeks or more earlier are closed with accurate, error-free closure data.
• Coordinate and escort OEM and authorised third-party maintenance, verify safe execution and confirm systems and work areas are returned to normal.
• Support troubleshooting and incident response, contribute to RCFA and action plans within one week of an incident, and prepare corrective-maintenance proposals within five business days.
• Ensure team compliance with Safety, Security and Environmental policies and applicable K3 requirements.
• Report daily activities, risks, defects, resource needs and outstanding actions to the Chief Engineer, and handle queries from managers and the onsite team.
• Supervise technician support for the rack power-up process, including battery installation, power cabling from PDU panels, HAC and seismic installation.
• Plan team rosters and overtime within the 4-hour daily and 18-hour weekly limits, and verify overtime through daily timesheets or CMMS logs.
• Monitor the readiness of critical spares, tools, PPE and consumables so the team can meet SLA response times.
• Track team training, certification and PPE compliance, ensuring mandatory trainings are completed.

Skills

Team leadership

Incident response

Vendor coordination

Permits coordination

Safety awareness

Education

Electrical/Mechanical/Building Services diploma

Tools

CMMS

Job description

Technician Lead

The Technician Lead leads the hard-services technician team for an assigned CGK availability zone. The role controls daily job assignment, permits, work orders, PPM execution, vendor escorts, safety compliance and reporting. The role translates the Chief Engineer's maintenance plan into safe and timely onsite execution and ensures technicians meet client maintenance, work-order, documentation and KPI requirements.

Job Description

About the Role:

• Lead and allocate the technician team for daily inspections, PPM, corrective works, vendor support and operational requests.
• Create and coordinate permits to work and confirm required MOPs, risk assessments, PPE and work-control documentation before activities begin.
• Track PPM and work-order schedules, ensure work is completed accurately and on time in accordance with approved MOPs, client maintenance guidelines and OEM requirements, and elevate delays or abnormal findings with a documented reason and mitigation plan.
• Review technicians' job updates, readings, checklists, photographs and service reports before work-order closure, ensuring all work orders raised four weeks or more earlier are closed with accurate, error-free closure data.
• Coordinate and escort OEM and authorised third-party maintenance, verify safe execution and confirm systems and work areas are returned to normal.
• Support troubleshooting and incident response, contribute to root-cause failure analysis (RCFA) and action plans within one week of an incident, and prepare corrective-maintenance proposals within five business days.
• Ensure team compliance with Safety, Security and Environmental policies and applicable K3 requirements.
• Report daily activities, risks, defects, resource needs and outstanding actions to the Chief Engineer, and handle queries from managers and the onsite team.
• Supervise technician support for the rack power-up process, including battery installation, power cabling from PDU panels, HAC and seismic installation.
• Plan team rosters and overtime within the 4-hour daily and 18-hour weekly limits, and verify overtime through daily timesheets or CMMS logs.
• Monitor the readiness of critical spares, tools, PPE and consumables so the team can meet SLA response times.
• Track team training, certification and PPE compliance, ensuring mandatory trainings are completed.

About You:

Minimum 5 years' experience as a senior technician or technical team lead in a data centre or critical facility, including at least 2 years leading a technician team. Relevant diploma, vocational or technical qualification in Electrical, Mechanical or Building Services. Experience coordinating PPM, corrective maintenance, vendors, permits and incident response. Certifications: Teknisi K3 Listrik, TKBT 1, Working at Height, Scaffolding Operator, manufacturer-trained fire system, First Aid and Fire Fighting Class D

Why join Cushman & Wakefield?

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: "Cushman & Wakefield"