Technician

PT Trakindo Utama; Palembang; On-site; IDR 66,960,000 - 89,280,000; Full time

Job summary

PT Trakindo Utama in Palembang seeks a technically skilled technician with SMK in Electrical, Heavy Equipment, Mechanical, or technical major to support service and maintenance activities.

You will follow manuals, document service work, assist seniors, ensure safety and quality, and help with parts handling and tool usage as part of a development team. The role requires adherence to corporate procedures and active participation in process improvements to achieve reliable service outcomes.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• GPA minimum N/A

Responsibilities

• Guide and develop lower-level staff as part of the development process.
• Complete, verify, and submit service documents per manuals to ensure accurate records.
• Perform contamination control and safety activities for service processes.
• Identify waste and participate in continuous improvement for safety and quality.
• Execute mechanical job processes (DA, RI, PM, Recondition, Technical Analysis 1).
• Ensure implementation of corporate procedures for consistent service execution.
• Provide technical explanations to customers under guidance.
• Ensure timely service activities meet targets and customer requirements.
• Process parts requests and returns; ensure items are in good condition at handover.
• Ensure tools and equipment utilization aligns with manuals and are in good condition.
• Define service requirements (revenue, warranty) to meet customer needs.

Education

Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

Job Descriptions

Requirements

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major
• GPA minimum N/A

Responsibilities

• Have ability to give guidance for lower level as part of development.
• Complete, verify, and submit service administration and technical or technology job documents in accordance with standard manuals and procedures, to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical or technology job processes in accordance with standard manuals and procedures to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical job processes (DA, RI, PM, Recondition, and Technical Analysis 1) in accordance with standard manuals and procedures to ensure accurate, consistent, and reliable service quality.
• Ensure the implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure Service activity in quick respond, meet target completion and customer requirement to maintain satisfactory quality of technical/ technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following standard manuals and procedures and ensuring parts or components are in good condition when handover to customers to support accurate service processing and reliabl
• Ensure tools and equipment utilization for technical or technology job processes in accordance with standard manuals and procedures, and ensure tools and equipment are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet with customer needs and request.