Technician

Trakindo; Manado; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Trakindo in Manado, Indonesia seeks a dedicated individual to support technical service execution. The ideal candidate will have a minimum SMK in a Technical major and experience in a related field. Responsibilities include executing mechanical job processes, ensuring service quality, and complying with corporate standards. The position requires effective communication with customers to provide technical solutions and guidance.

Join Trakindo for a chance to be part of a leading firm committed to operational excellence and customer satisfaction.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• Minimum years of experience in job function.

Responsibilities

• Give guidance for lower level staff as part of development.
• Complete and submit service administration documents per standard procedures.
• Perform safety activities for technical job processes in compliance with manuals.
• Identify waste and participate in continuous improvement efforts.
• Execute mechanical job processes according to standard procedures.
• Implement corporate standard procedures for operational compliance.
• Provide technical explanations to customers regarding problem solving.
• Ensure timely service activity to meet customer requirements.
• Process parts requests by following standard procedures.
• Utilize tools and equipment correctly to ensure safety and accuracy.
• Define service requirements based on customer requests.

Education

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

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Job Descriptions

Requirements:

Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Minimum - years experience in -

Responsibilities

• Have ability to give guidance for lower level as part of development.
• Complete, verify, and submit service administration and technical or technology job documents in accordance with standard manuals and procedures, to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical or technology job processes in accordance with standard manuals and procedures to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical job processes (DA, RI, PM, Recondition, and Technical Analysis 1) in accordance with standard manuals and procedures to ensure accurate, consistent, and reliable service quality.
• Ensure the implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure Service activity in quick respond, meet target completion and customer requirement to maintain satisfactory quality of technical/technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following standard manuals and procedures and ensuring parts or components are in good condition when handover to customers to support accurate service processing and reliable.
• Ensure tools and equipment utilization for technical or technology job processes in accordance with standard manuals and procedures, and ensure tools and equipment are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet with customer needs and request.