Technical Support Engineer

PT CTEC INTERTRADE INDONESIA; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A dynamic engineering firm in Indonesia is seeking a Technical Support Engineer to provide technical support and resolve issues related to conveyor systems. The ideal candidate will have a Bachelor's degree in mechanical engineering, strong communication skills, and experience with CAD software. Responsibilities include preparing technical documents, assisting the sales team, and conducting site inspections. Join us for a rewarding career where your contributions are valued and supported.

Qualifications

• Strong knowledge of mechanical engineering principles and practices.
• Proficiency in using CAD software.
• Curiosity to learn about conveyor systems.

Responsibilities

• Selection and preparation of technical data sheets and general drawings.
• Assist sales team with technical issues related to conveyor systems.
• Generate visit reports for management.
• Conduct site surveys and client visits.

Skills

Mechanical engineering principles

Technical support

Communication skills

Customer satisfaction

Education

Bachelor’s degree in mechanical engineering or related field

Tools

Computer-aided design (CAD) software

Job description

About the Role

PT CTEC Intertrade Indonesia is seeking a competent, dedicated, and solution-oriented individual to join our Technical Support Engineer team.

We are seeking candidates capable of providing optimal technical support, effectively analyzing and resolving technical issues, and ensuring the company's products and services function properly according to customer needs.

This position requires a strong technical understanding, excellent communication skills, thoroughness in work, and a strong commitment to providing excellent service and maintaining customer satisfaction.

Qualifications

• Bachelor’s degree in mechanical engineering or related field
• Strong knowledge of mechanical engineering principles, practices, and equipment
• Proficiency in using computer-aided design (CAD) software
• Have curious learn about conveyor system

Responsibilities

• Selection & preparing technical data sheet and general drawing
• Assist sales team regarding technical issue related in conveyor system / client
• Generated visit report to manager
• Go to site for survey and inspection / visit client

" Join us and be part of a company that values your contributions and supports your professional growth and success. "