Technical Program Manager

Techconnect; Jakarta Pusat; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

Techconnect is seeking an experienced Program Manager in Jakarta Pusat to lead multi-team technical programs, align engineering, product, data, design, and QA, and drive clear delivery decisions. You will manage scope, milestones, risks, and stakeholder communications, partnering with leadership to optimize releases and outcomes.

The role emphasizes agile delivery, data-informed planning, and effective collaboration across cross-functional teams, with a focus on architectural understanding and

Qualifications

• Experience leading multi-team technical programs in a tech environment.
• Proven ability to plan, execute, and deliver from kickoff to release.
• Strong knowledge of SDLC and agile methodologies (Scrum/Kanban).

Responsibilities

• Own end-to-end planning and delivery of technical programs, defining scope, milestones, timelines, and success criteria with stakeholders.
• Coordinate work across Engineering, Product, Data, Design, and QA teams, and drive alignment on priorities and trade-offs.
• Identify, track, and manage cross-team dependencies, risks, and blockers, escalating when needed with clear options.
• Maintain program plans, roadmaps, and status trackers, and report progress, risks, and decisions to leadership.
• Run program cadences such as planning sessions, stand-ups, sprint reviews, retrospectives, and steering updates.
• Work with technical teams to understand architecture, constraints, and delivery trade-offs for non-technical stakeholders.
• Manage release planning and readiness, coordinating testing, deployment, and go-live activities.
• Monitor delivery metrics and recommend improvements to processes and ways of working.
• Manage client and internal stakeholder expectations, including scope changes and delivery outcomes.
• Use AI-assisted tools for planning, reporting, and documentation with validation before sharing.
• Stay current with program management practices and evaluate new tools relevant to the team.

Skills

Program management

Cross-functional coordination

Risk management

Stakeholder communication

Agile methodologies

Data analysis

SQL dashboards

Bilingual

Education

PMP certification

Scrum Master certification

SAFe certification

Tools

Jira

Confluence

Excel

SQL

Job description

• Own end-to-end planning and delivery of technical programs, defining scope, milestones, timelines, and success criteria with stakeholders.
• Coordinate work across Engineering, Product, Data, Design, and QA teams, and drive alignment on priorities and trade-offs.
• Identify, track, and manage cross-team dependencies, risks, and blockers, and escalat where needed with clear options.
• Maintain program plans, roadmaps, and status trackers, and report progress, risks, and decisions to stakeholders and leadership.
• Run program cadences such as planning sessions, stand-ups, sprint reviews, retrospectives, and steering updates.
• Work with technical teams to understand architecture, technical constraints, and delivery trade-offs, and translate them for non-technical stakeholders.
• Manage release planning and readiness, coordinating testing, deployment, and go-live activities.
• Monitor delivery metrics (e.g., velocity, milestone adherence, defect trends) and recommend improvements to team processes and ways of working.
• Manage client and internal stakeholder expectations, including communication of scope changes, delays, and delivery outcomes.
• Use AI-assisted tools where helpful for planning, status reports, meeting summaries, and documentation, validating outputs before sharing.
• Stay current with program management and agile practices and evaluate new tools or techniques relevant to the team's work.

• Hands-on experience in program management, project management, or related roles in a technology environment (e.g., delivery management, engineering management, consulting).
• Experience planning and delivering multi-team technical projects from kickoff through release.
• Solid understanding of the software development lifecycle and agile methodologies such as Scrum or Kanban.
• Familiarity with AI-assisted tools for planning, reporting, or documentation is an advantage.
• Experience managing stakeholders, dependencies, and risks across cross-functional teams.
• Strong planning, prioritization, and organizational skills, including risk and dependency management.
• Technical understanding sufficient to engage with Engineering and Data teams on architecture, delivery, and trade-offs.
• Experience with project and collaboration tools (Jira, Confluence, or equivalent) and program reporting.
• Familiarity with program management frameworks or certifications (e.g., PMP, Scrum, SAFe) is an advantage.
• Ability to use data (Excel, SQL, or dashboards) to track progress and inform decisions.
• Strong problem-solving mindset, ownership, and attention to detail with willingness to learn.
• Good communication skills in both Bahasa Indonesia and English, written and spoken.