Job Description
Our Purpose: Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Merchant Lead Indonesia
About the Role
Make an Impact as Market Merchant Lead for the Mastercard Offers Network rollout in Indonesia.
The Role
- Lead the merchant onboarding strategy for market, driving growth in high-quality merchant offers partnerships across priority sectors.
- Scale strategic merchant partners leveraging Mastercard's existing relationship ensuring we deliver incremental value to merchant and strengthens the partnership further.
- Develop and execute a Commerce Media strategy for future growth including sourcing, and scaling advertiser-funded content across the publisher ecosystem.
- Structure, negotiate, and manage complex partnership terms ensuring strong commercial outcomes and long-term strategic alignment.
- Serve as the primary point of contact and trusted advisor for strategic merchants to build and nurture executive-level merchant relationships.
- Support the execution of merchant-funded offers ecosystem, collaborating closely with Mastercard Offer Program lead to deliver compelling, best-in-class offers.
- Develop governance and engagement frameworks, implementing processes that enable consistent merchant partnership model.
- Create and operate structured governance models with merchant partners through regular cadence (QBRs), performance tracking and opportunity area.
- Collaborate cross-functionally with Product and Operations teams to improve onboarding journeys, relay merchant feedback, and optimise campaign execution.
- Partner with Sales, Account Management, and Country leadership to align on go-to-market priorities, market readiness, and revenue delivery plans.
All About You
- Experience in strategic merchant partnership business development, or and understanding of payments, or the broader technology ecosystem.
- Proven track record of initiating and scaling merchant or distribution partnerships.
- Strong commercial acumen and negotiating complex agreements spanning commercial models.
- Deep understanding of the market dynamics, with the ability to tailor partnership strategies to local contexts.
- Experience in financial services loyalty programs, or merchant-funded offer ecosystems is strongly preferred.
- Strong leadership capabilities with the ability to influence senior stakeholders internally and externally.
- Analytical mindset with the ability to interpret performance metrics and offers using data-driven insights.
- Excellent communication, relationship-building, and stakeholder management skills across diverse cultures.
- Proven ability to establish collaborative working relationships and drive business objectives across cross-functional teams.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization. This is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.