T&T Senior Manager - Sales & Service (Go-To-Market) - ID

Deloitte PLT; Indonesia; On-site; IDR 1.496.508.000 - 1.829.066.000; Full time

Job summary

A leading consulting firm in Jakarta is seeking a senior professional to lead their Salesforce and Digital solutions practice. The ideal candidate should have over 15 years of experience, strong leadership skills, and a proven track record in delivering Salesforce projects. This role involves managing teams, developing client relationships, and driving innovative digital solutions. Join the firm to make an impact and foster a high-performance culture.

Qualifications

• 15+ years development and architecture experience, preferably in specific industry verticals.
• Experience designing and implementing Salesforce platform in an enterprise or consulting environment.
• Strong relationship building and communications skills.

Responsibilities

• Lead the development of Salesforce and Digital solutions practice.
• Manage teams focused on digital technology solutions across various industries.
• Drive client centricity and deliver top class client service.

Skills

Salesforce project delivery

Client relationship management

Leadership skills

Sales target achievement

Strong communication skills

Education

Tertiary qualification in technology, business, or marketing

Tools

Salesforce

Digital architecture

Job description

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Location: Jakarta, ID

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

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Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.

You will:

• Work with the leadership in developing and building the Salesforce and Digital solutions practice
• Subject Matter Expert as it relates to digital and customer strategy, digital transformation, digital architecture, and large‑scale customer platform implementations and delivery
• Serve as Digital and Salesforce sales leader to focus on sales to market leading clients with digital technology solutions for various Industries.
• Continue to evolve the local market segments across Southeast Asia, managing teams from a structure, talent, and competence perspective
• Grow the Salesforce offerings focused on core platform, industry solutions, marketing and commerce areas. Priority for industry solutions will be Telco and Utilities sectors
• Develop net new accounts with multi‑year revenue potential in line with your managed NSR targets
• Drive profitable service delivery as per the firm engagement metrics
• Belief in client centricity with a commitment to deliver top class client service and relationships
• Take active leadership in talent identification, recruiting and retaining the practitioners aligned to Sales & Service Transformation offering
• Develop and sustain long‑term, trust‑based relationships with the clients, firm stakeholders and team

Your role as a leader:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level
• Build a high‑performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross‑business and/or cross‑border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust‑based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross‑business as well as cross‑border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.

Requirements:

• Tertiary qualification in a relevant technology, business, or marketing discipline.
• Strong background in selling and delivering Salesforce based projects, across different industries.
• Ability to bring, build industry and partner network to build and drive business growth.
• Strong track record in building, managing / exceeding sales targets
• Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
• At least 15+ years overall development and architecture experience, preferably with specific industry verticals.
• Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions.
• Strong consulting and/or Salesforce technology implementation experience.
• Strong relationship building and communications skills.
• Experience designing and implementing technology‑enabled business solutions in client‑facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager).
• Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
• Willing to push beyond the current capabilities and find the best solution for the business and our customers.
• Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID: 111248

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Indonesia, which is within the Deloitte Network, is the entity that is providing this Website.